Monese - Awesome experience | Glassdoor.co.in
  1. Helpful (1)

    "Awesome experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tallinn
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monese full-time for more than a year

    Pros

    Growth opportunities, supporting management,wfh

    Cons

    Lack of resources and organisation

    Advice to Management

    To be more organised.

    Monese2019-08-18

Other Employee Reviews

  1. Helpful (2)

    "Inconsistent policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Complaints Specialist in Tallinn
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Monese full-time for more than a year

    Pros

    CEO speech every now and then to add to motivation

    Cons

    Apart for the above all other policies were inconsistent and not aligned with rest of the company policies. Other teams work 9-5 normal Estonian hours with paid lunch included. CS is only team which has to work longer shift and lunch not included in normal shift also don't encourage employees to take hourly breaks (funny thing some local residents knew rules but company then started hiring all foreigners to abuse... their rights of rest and break at work) no one ever complained to work inspection that company is seriously breaching law here Huge backlogs always in last 6 months it became impossible to witness. Lack of growth in the role if employees work for 2 years in same role and management does not give chances to improve career development employees are bound to leave. Unbelievable that old people who joined in 2016 are still on same roles but external people were introduced on new roles and more external people joining soon. Unacceptable for a start up to treat old employees like that Not enough employee benefits which similar size companies offer. Glad to part ways on time before it had gotten worst

    Show More

    Advice to Management

    Impower right people

    Monese2019-10-16
  2. "Amazing culture and collaborative working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Lead in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monese full-time for more than a year

    Pros

    Supportive and collaborative culture empowering people to drive the company forward

    Cons

    Teams could be more synchronised in terms of projects

    Monese2019-09-10

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