Pros
Free coffee (if you're in the office, which you won't be, because no one wants to be there). Some genuinely good people scattered around if you look hard enough
Cons
Everyone who has options from the Vector (PE owner) deal have either left or are just just mailing it in, because these share awards are worthless given how crappy the valuation is going to be when they sell. This company is likely looking at a profit multiple of like 8x if they are lucky, not a revenue multiple, because the average subscription customer lasts like 2 years. This place is a slow-moving train wreck. Leadership is completely incompetent — like, shockingly bad. No vision, no strategy, just empty jargon and recycled slide decks. They love to talk about “innovation” while clinging to outdated tech and processes from 2012. It’s all fluff, no substance. The product sucks so much and there is a deep tech debt. Revenue retention at this company is in the toilet with something like 70% dollar retention (i.e. 30% of the revenue churns or downsells every year), because it doesnt work properly and customers figure that out before the first renewal cycle. The culture is this weird combo of fake niceness and passive-aggressive avoidance. No one will tell you to your face there’s a problem — they’ll just smile, nod, and then ignore you until you give up. Decisions are made behind closed doors by a clique of longtime insiders who reward loyalty over actual skill. Middle management is bloated and useless — basically a protection racket for people who’ve been there too long to fire. There's a weird obsession with consensus — but not in a good way. Nothing moves unless every manager signs off, so even simple projects take months. Feedback loops are broken; if you're not part of the inner circle, your input goes nowhere.