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transcriptionist - Anonymous employee Nuance Employee Review

2.0
6 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home. Helpful staff.

Cons

Pay. Everyone is paid the same way whether you've worked 2 or 20 years as a transcriptionist. The pay system is flawed. One mistake can take $100 off your paycheck for a week, yet they dock your pay if you leave a blank, and pay you more for producing more lines, which I think leads to more mistakes. It just seems they don't really care about the transcriptionists and will do anything to not have to pay a livable wage. Also, very little work to be had.

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Pros

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Cons

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4.0
9 Apr 2025
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CEO approval
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Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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