Great potential, but leadership needs to refocus on people - Solutions Engineer Pax8 Employee Review

3.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

The flexibility and benefits are good

Cons

Pax8 is filled with smart, passionate people and genuinely has the potential to be a fantastic place to grow your career. There’s a lot of energy, innovation, and opportunity — especially if you’re self-driven which is why I joined in the first place. However, the recent push toward IPO seems to be creating an identity crisis. Teams are moving fast, but not always in sync. Communication can be siloed, and it always feels like no one really knows what the others are doing. The culture, which was once heavily people-focused, is starting to show strain under performance pressure. Expectations are sometimes unclear, especially in new or evolving roles, and there isn’t always the structure or support you’d expect from a company growing at this pace.

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Pax8 Response
12mo
Thank you for sharing your thoughtful feedback. It's great to hear that you value the flexibility and benefits we offer, and that the energy and innovation at Pax8 align with your reasons for joining. We understand your concerns about the impact of our more transformative growth journey, as we scale up in both size, span and ambition to deliver the marketplace of the future. Maintaining clear communication and team alignment is a priority for us but we acknowledge we do not always get it right and are working hard on this. Your observation about the strain on our people-focused culture is important. While our company culture can and must evolve as we grow, we are committed to maintaining our people first DNA. Thank you for your contributions and for helping us identify areas for improvement. Your feedback is invaluable as we strive to foster a workplace where every team member can thrive. We wish you continued success in your career at Pax8!

Explore other reviews about Pax8

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
1mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
1d
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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