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RUI Management Services

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RUI You Do Not Matter - Retention Specialist RUI Management Services Employee Review

1.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The laptop provided is a decent laptop. I like my co-workers they are all nice.

Cons

Management does not see you as a human but as a number to pursue the needs of retention. You do not matter to RUI at all. Management has made it a struggle since I was brought onboard. When we started we had a 10 minute bathroom break but that has been removed . When going to bathroom you have to ask for permission like a student in school. Doing so without asking permission can lead to your termination. Things will change rapidly and suddenly making the day worse. Such as, management will give us new programs without any training and expect us to use them properly immediately. The pay is terrible. You have to be on camera at all times while not the worst thing in the world if I getup and stretch I can expect a message asking where I went to.

Explore other reviews about RUI Management Services

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Working at RUI has been pretty great. The training got me up to speed fast, and I’ve always felt supported by management. They’re easy to talk to and always there when I need help. It’s a good place to work and grow.

Cons

customers are hard sometimes, goals can be difficult with the calls we take

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros to this company other than clocking out and leaving this company permanently.

Cons

Extremely hostile work environment. Management publicly shamed employees in group chats instead of handling performance concerns professionally. The culture was toxic, demoralizing, and based on intimidation rather than leadership or support. I would not recommend working here if you value respect and professionalism.

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