Great sub culture - Senior Customer Experience Agent Slack Employee Review

4.0
11 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Slack turns its values into actionable goals. Lots of room to grow Great management team in CX and Exec levels We use the product we sell and get to test features and provide real feedback With playfulness as a company value, it was a joy to come to work and take on new challenges. The old CEO, Stewart, was someone I followed whole heartedly. Great benefits and good pay, both pre- and post- acquisition.

Cons

Salesforce. It ruined Slack and they (Salesforce) are very resistant to using the product they purchased. It introduced trolling, red tape, slowed down communication with the re-introduction of email (which Slack is supposed to replace), became bureaucratic and ruined what Slack used to be. Even Stewart left.

Explore other reviews about Slack

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to work at

Cons

Junior sales leaders after acquisition

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