Pros

I was fortunate to work with a group of people that handled the hotel as a team, achieved goals, and a leader who had our back against the questioning of upper management. Great learning experience and a job for which I could pass through and gain skillsets for my future.

Cons

Upper management created stressed and fearful mid level leadership which led to team toxicity (not where I worked but other hotels I assisted), and refused or was unable to provide the resources for foundation level workers to do their job well and serve the guests up to franchised brand standards. Pay was lower than the cost of living in the area and barely par for higher level positions; it was upwards of 24% below similar positions in the area. High staff turnover. No work-life balance.