Employee Review

  1. 4.0
    Former Employee, less than 1 year

    Awesome Team

    May 29, 2022 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone helps each other out. Team mentality.

    Cons

    Management overloads with other department's duties.

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  1. 5.0
    Current Employee, more than 3 years

    Great company

    Jan 18, 2022 - Assistant General Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Promoting from within Paid time off Work life balance

    Cons

    Ownership doesn’t always understand what’s best for the hotel

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  2. 2.0
    Former Employee, more than 3 years

    It could be better, it could be worse

    May 24, 2022 - Hotel Front Desk Agent in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was fortunate to work with a group of people that handled the hotel as a team, achieved goals, and a leader who had our back against the questioning of upper management. Great learning experience and a job for which I could pass through and gain skillsets for my future.

    Cons

    Upper management created stressed and fearful mid level leadership which led to team toxicity (not where I worked but other hotels I assisted), and refused or was unable to provide the resources for foundation level workers to do their job well and serve the guests up to franchised brand standards. Pay was lower than the cost of living in the area and barely par for higher level positions; it was upwards of 24% below similar positions in the area. High staff turnover. No work-life balance.

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