Employee Review

  1. 5.0
    Former Employee, more than 3 years

    Amazing

    Jul 6, 2021 - Manager in Mumbai
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was good working there

    Cons

    Everything was good, I loved it

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  1. 5.0
    Current Employee, more than 8 years

    Overall Good Place to Work

    Sep 23, 2022 - Customer Service Representative II in Sunrise, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The new CEO & Management is doing their best to restructure the company to perform in a more efficient and moderate way.

    Cons

    Horrible Employee Relations and Quality Department. Reported issues that affects employees are never resolved. The assigned agents receives your complaint, reaches out to the department that you file your complaint against and responds back stating we don’t have any control over implementing changes in other departments. The Quality Department forces agents to make useless statements and ask redundant questions throughout the calls. These ridiculous actions and guidelines are preventing agents and the company from meeting performance goals.

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  2. 5.0
    Former Contractor

    Good place

    Sep 20, 2022 - Scheduling Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything was a great place

    Cons

    None that i came across

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