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Superior HealthPlan

Part of Centene
Engaged Employer

Superior HealthPlan

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Employee Review

    1. 2.0
      8 Jan 2018

      concurrent review/transitional care nurse

      Anonymous Employee
      Former Employee, more than 3 years
      San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      remote work from home, benefits, salary, co-worker team able to work more successfully without management most of the time

      Cons

      micromanagement, middle management frequent turn over, unrealistic turn around time based on staffing, process changing daily, poor management/supervisor skills, toxic environment at times.

      3
      1. 5.0
        23 Aug 2023
        Specialist
        Current Employee, more than 3 years
        Austin, TX
        Recommend
        CEO Approval
        Business Outlook

        Pros

        It's my pleasure to work at Superior. Our employee engagement efforts, benefits, salary, diversity , and company culture are excellent. 100% recommend.

        Cons

        No cons at this time.

        Thank you for your review! We're always happy to hear from our employees, especially when they've had such a great experience. We definitely agree with you and are glad you'll be recommending Superior as a great place to work!

        1. 1.0
          9 Aug 2023
          Behavioral Health Service Coordinator
          Former Contractor, less than 1 year
          Austin, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Very flexible work environment in remote setting.

          Cons

          Little to no communication about the status of transitioning to a full time position within the company. I was told a week before my contract would be up that I should expect to have paperwork sent my way to transition to a full-time role and at 5 pm on the last day I had a 1:1 chat with my manager scheduled that was canceled with no explanation. This has happened before so I didn't think anything of it. This was followed up by a call from my recruiter from my staffing agency saying I would not have my contract extended due to "poor performance." Now, mind you, had I known about my "poor performance" or concerns about my performance I would understand not being extended, but the fact that throughout my meetings there was no discussion of my "poor performance" (was actually praised by senior staff members and co-workers for my insight on resources and navigation of their system) I would understand. But it was the opposite. I called my manager, who has always been open to communication in the evening and got sent to voicemail. Sent her an e-mail the next morning requesting at least a "thanks for working with us" and didn't hear back. I am just floored by wishy-washy communication and how I went from being stoked to being brought on to being dropped like a bad apple.

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