Horrible commujnication and disappointing experience - Behavioral Health Service Coordinator Superior HealthPlan Employee Review
- 1.09 Aug 2023Behavioral Health Service CoordinatorFormer Contractor, less than 1 yearAustin, TX
Pros
Very flexible work environment in remote setting.
Cons
Little to no communication about the status of transitioning to a full time position within the company. I was told a week before my contract would be up that I should expect to have paperwork sent my way to transition to a full-time role and at 5 pm on the last day I had a 1:1 chat with my manager scheduled that was canceled with no explanation. This has happened before so I didn't think anything of it. This was followed up by a call from my recruiter from my staffing agency saying I would not have my contract extended due to "poor performance." Now, mind you, had I known about my "poor performance" or concerns about my performance I would understand not being extended, but the fact that throughout my meetings there was no discussion of my "poor performance" (was actually praised by senior staff members and co-workers for my insight on resources and navigation of their system) I would understand. But it was the opposite. I called my manager, who has always been open to communication in the evening and got sent to voicemail. Sent her an e-mail the next morning requesting at least a "thanks for working with us" and didn't hear back. I am just floored by wishy-washy communication and how I went from being stoked to being brought on to being dropped like a bad apple.
Other Employee Reviews
- 5.09 Nov 2023Bakery ClerkCurrent Employee
Pros
I dont think they should have bakery clerks if they have allow better hours. Its just too much sometimes the amount of heavy work you do
Cons
Its all bad all around
- 3.026 Oct 2023Business Analyst ICurrent Employee, more than 5 yearsAustin, TX
Pros
Remote work mainly and co workers
Cons
This is regards to Centene Corporation as SHP is under their umbrella. The BA I job is broken down so much that it’s hard to be at or strive to be at the full potential a business analyst can be unless you are a BA III or more. The PTO hours do not roll over unless you live in California. Basically the typical employee who has worked for SHP gets about 2.5 weeks of vacation time a year. There are no more employee bonuses meanwhile the CEOs and vice presidents get paid hefty salaries plus bonuses. No more bonuses for regular staff, ended this year. The $50 technology stipend will end at the end of this year. Secretive rounds of layoffs are happening now plus there will another around of layoffs next year. The benefits get more expensive each year which takes up the 2% yearly rises.
Superior HealthPlan Response2moThank you for your many years of service and for taking the time to provide your candid feedback. We strive to make working at Superior a great experience, and your feedback helps us do that.
