Employee Review

  1. 5.0
    Current Employee

    Tech Support - Redefined

    Apr 20, 2021 - Senior Manager in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tech Support at the comfort of your home

    Cons

    None, to begin with - only Pros

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  1. 5.0
    Former Employee, less than 1 year

    Good company

    Nov 16, 2021 - Premium Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company Good Hours good Management overall good benefits

    Cons

    the job can be annoying depending on the company management may not listen to your opinions from time to time

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  2. 2.0
    Former Employee, more than 5 years

    Great people, terrible pay.

    Aug 7, 2022 - Premium Service Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work is great, the teams are very helpful and just a click away. Management has done a lot lately to improve communication and transparency.

    Cons

    The pay is terrible, among the lowest in the industry. There are no pay increases for seniority or inflation, the only way to make more is to get promoted but then you're still stuck at that pay. You won't get promoted past Senior Supervisor. You could move into training or recruitment but the pay scales there are the same. You'll work with a hodgepodge of tools both in-house and 3rd-party, constantly fiddling to get them to work together correctly.

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