Supportive management but low pay and overwhelming workload - Operations Customer Expert 1 Teleperformance Philippines Employee Review

The salary is very low considering the workload. I was earning only ₱15,000–₱17,000 per month, yet the responsibilities were overwhelming. The company is extremely strict when it comes to scorecards and performance metrics, but the compensation does not reflect the level of work expected. There are also too many lines of business (LOBs) to handle. The role covers everything from order management and billing to technical support, requiring employees to juggle multiple responsibilities without adequate compensation.