TripAdvisor - Make sure you know what you're getting into | Glassdoor.co.in
  1. Helpful (4)

    "Make sure you know what you're getting into"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook

    I worked at TripAdvisor

    Pros

    Very friendly people, with the exception of a few individuals at the senior management level Good soft benefits

    Cons

    Micromanagement - some individuals at the senior management have a tendency to manage by treating employees as robots, and dictating how they should do technical aspects of their job - an area that they know very little or nothing about. Senior management needs to understand when and why employees become unhappy, and how this leads to lower work efficiency. Nobody will think lesser of you if you understand your... competencies and stick to them instead of preaching to others how they should be doing work and managing their time. No real direction - During my time at FlipKey, the ideas used to improve the website all had a neutral outlook at best (if not bad for the business). Seems like most of the changes made are either through trial and error or by copying competitors. If the business stays reactive to the market, then there is really no reason that the firm should grow. The only reason the firm is still doing alright is because they are riding the "Vacation Rental" market wave. Once this space becomes saturated, I do hope that good innovations have been made so that they can still command a share in the market - for the sake of its employees. Not caring about the end customers - most of the 'impactful' decisions made were to nickel-and-dime the home owners and the travelers. If this is the best that the firm can think of to improve revenue, then there is a serious problem with long term planning or understanding of value and what customers appreciate. Its tough to work for a company when you have little to no faith in the value of the product or its potential to grow anymore. Employee attrition - most of the employees that understood the business well (founders, people who were very close to the Vaction Home Rental industry) have left, and many other employees left the company in hordes because of senior management. Everyone who has left felt unappreciated, which is somewhat of an understatement. This is primarily due to the employees that have populated the ranks since the TripAdvisor takeover. The company still has a flat structure from its startup days, but is anything but startup-like anymore.

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    Advice to Management

    Try to understand what motivates your employees, and improve their happiness. Micromanagement is one of the most ineffective ways of management, and should ideally be discarded from the company culture altogether. If you want the firm to be successful after the market saturates, make sure you understand your employees and end customers. The numbers in which people are leaving the company is a big indicator that... management is being ineffective at something - understand that and try to fix it.

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    TripAdvisor2014-12-12

    TripAdvisor Response

    February 26, 2015GM

    I’m sorry to hear that you did not have a positive experience working at FlipKey and you felt micro-managed. That is certainly not in line with our culture of rewarding people who are results-driven self-starters. As you may know, we are a data-driven organization so we take a “test ...

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  1. Helpful (1)

    "System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at TripAdvisor full-time

    Pros

    .work life balance . Decent pay

    Cons

    . Messy management . Lack of transperency

    TripAdvisor2018-12-03
  2. "Great company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at TripAdvisor full-time

    Pros

    The peers are and managers are good

    Cons

    There are no downsides of working here

    TripAdvisor2019-07-11

    TripAdvisor Response

    July 16, 2019Recruiting Operations Coordinator

    Thank you for taking the time to tell us about your experience working at TripAdvisor. It really is our employees that make TripAdvisor a great place to work, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great ...

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