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UPS Supply Chain Solutions

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UPS Supply Chain Solutions is a solid people friendly organization that's both rewarding and frustrating to work for!! - Manager UPS Supply Chain Solutions Employee Review

5.0
20 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Stable challenging environment. Management tends to be fair (Although it depends on who your manager is). I have never had a bad manager. The same cant be said for many of the senior managers - They very often seem quite disconnected from reality and often times our employees and customers suffer because of it. However, if you stand up for what you believe is right and fight hard, you can most often win the battle.

Cons

Our technology is supposed to be superior - and it is as long as the customer can give us the data we need in the exact format we need it in. If the customers not flexible, we usually get into trouble. I think that will change soon as we are making significant upgrades to many of our systems and the future looks bright.

Explore other reviews about UPS Supply Chain Solutions

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

pay is okay, people are nice

Cons

nothing I would say is a con

2.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The work itself is straightforward once you learn customs regulations. Easy to remain compliant if you follow procedures. Large, well-known company name on your résumé. Healthcare

Cons

Heavy micromanagement; productivity is tracked by EPIC active status, not actual output. You can process significantly more shipments than peers, but if you do it efficiently and faster, you are penalized with more work and no additional compensation. Raises are minimal (approximately $0.20–$0.30 per year), even for strong performers. No transparency around performance evaluations or advancement. Toxic culture where favoritism is evident—employees are rewarded for “kissing up” rather than performance. Leadership promotes people similar to themselves and blocks others from advancing. Supervisor will not answer questions independently and defers everything to the Lead. The Lead lacks clear written communication, which creates confusion and rework. Management does not reflect the customer base—most customers are Spanish-speaking, yet leadership lacks Spanish proficiency. Employees feel bullied rather than supported.

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