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      VGW

      Engaged employer

      VGW reviews

      Poor Management , Poor Leadership, Terrible HR - Customer Service Agent VGW Employee Review

      1.0
      29 Apr 2022
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Extremely easy work Carefree Great for someone whom lacks ambition nor goals Amazing for untalented lazy individuals

      Cons

      Unprofessional team lead and management Leads and management lost in confusion in regards to common courtesy and office professionalism. Totally clueless as to what to do and what is right. Fully Incompetent and lack of talent.

      Explore other reviews about VGW

      5.0
      29 Feb 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Most leaders are open-minded. Remote work for most departments.

      Cons

      Waiting for a permanent office space.

      1
      avatar
      VGW Response
      1y
      Thank you for taking the time to leave a review. We're dedicated to creating an environment where everyone can thrive and feedback like yours helps us to keep striving for excellence. We’re excited to continue supporting you on your journey with us!
      3.0
      27 Jul 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      1 Generous and brilliant founder 2 Emphasis on tech and innovation for growth 3 Industry behemoth 4 Customer Operations abreast with ambiguous legal regulations

      Cons

      1 Inefficient internal support teams overstaffed with underqualified yet overpaid yet underperforming personnel 2 "People and Culture" a gross misnomer for the HR team. If not egregiously promulgating disregard for internal policies whenever personally convenient, incumbents of power, regardless of scope, habitually arbitrarily administer policies for personal gain 3 Persistent labor malpractices in some location

      1
      avatar
      VGW Response
      9mo
      Thank you so much for taking the time to leave a review. It’s great to hear such positive comments around our tech and innovation, founder and customer operations team. We take your feedback very seriously as we look for ways to continuously improve. We value your comments around certain areas we may need to focus on, such as our People and Culture function and support teams. If you’d like to share anything else with us, please reach out to talentacq@vgw.co.
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