You pay to serve customers that don't tip. - Anonymous employee Wahaca Employee Review

good food e serviuce aliwance globoal

terrible customer service globo host

Team environment, learning opportunities, flexible in some roles

The company has a friendly team and opportunities to learn, but higher management can be threatening, confrontational, and intimidating. Some policies are applied inconsistently, and mental health issues are sometimes used against staff, despite the company claiming to be supportive. Staff can feel unsafe raising concerns, and management decisions can feel punitive rather than fair. Overall, experience can vary greatly depending on management approach.