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Western Financial Group

Engaged employer

Core values = Lies - Manager Western Financial Group Employee Review

1.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They HAD a vision to care about their employees. When that was important to them, they were incredible. Employees wanted to do more, culture improved, and people felt supported.

Cons

With the new CEO & senior management, the direction is now to become a call centre, work people into the ground, offer no support, and motivate by fear. The pay is nowhere near what it should be, there is no training for new staff, and the culture is now bullying. I would not recommend Western for any reason.

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Western Financial Group Response
1mo
Thank you for sharing your feedback. Our core values including showing care, being accountable, empowering others, and focusing on continuous improvement guide how we strive to support our people and serve our communities. We recognize that periods of change can be challenging, and experiences can vary. While we cannot comment on specific situations in a public forum, we take feedback seriously. We appreciate those who take the time to share their perspectives, as honest feedback helps us continue to evolve.

Explore other reviews about Western Financial Group

5.0
25 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Nice people, inclusive, great leadership

Cons

opportunity to growth is limited - compensation is a bit behind

1
1.0
28 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Work is monday to friday 9 to 5 with an hour long break, i enjoy helping customers with their insurance needs helping them find a policy that meets or exceeds their needs.

Cons

Poor office management, manager cannot help in the polices as they dont know how to use the systems. Tells you just to get it done, even if your unsure of the process. There is lack of training for newly licensed employees. Sent to cluster office for 3 days of "training" where the team lead was too busy to teach. Training ended up with just processing mail. There was the expectation to know how to write polices after being told to forget everything you learned in level one training as its not relevent to the job.

1
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