Mediocre Company - Director Western Union Employee Review

3.0
7 May 2013
Recommend
CEO approval
Business outlook

Pros

- Good pay and benefits at director level and above - Opportunities for professional growth if aligned with the right project/people - Possible to maintain life/work balance - Employees value pleasant work environment/cooperation

Cons

- Core business profitability is in decline and company responding primarily through expense management - transferring domestic jobs to Central America and Eastern Europe. Innovation bought through acquisition rather than in-house development. If you are involved in offshoring or acquisition projects, this can be a very interesting place to work. Unfortunately most employees are in operational or support roles and a lot of them find this environment very unpredictable and feel uncertain about their job security. - A lot of time and money is expended annually to communicate a vision and set company wide objectives and values aligned with achieving that vision. Regrettably, senior management seem unable to maintain a consistent vision year after year (or even in the same year) and company values are often not demonstrated from the top down. - Employees interested in being excellent at their work and achieving goals that seem beyond their reach are often frustrated by the levels of bureaucracy, organizational silos, and lack of accountability. If you're interested in keeping busy, but not getting anything done of significance, this could be the place for you!

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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