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      Zalando

      Engaged employer

      Zalando reviews

      Great position for a starter - Customer Care Specialist Zalando Employee Review

      3.0
      18 Aug 2025
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good coworker environment, close/horizontal relationship with direct leads. Nice/Comfy offices, usual basic perks.

      Cons

      GM seek to replace humans with AI. Very repetitive tasks, micromanagement all of the time its a call center so you have to clock for every task. You are reduced to a number.

      Explore other reviews about Zalando

      5.0
      17 Jan 2025
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Best place to start your work

      Cons

      None experienced as at now

      4.0
      1 Aug 2024
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Smooth and interactive, had a great experience

      Cons

      As such not anything that was negative

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