Zillow - Pick your team carefully | Glassdoor.co.in
  1. Helpful (3)

    "Pick your team carefully"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Zillow full-time for more than a year

    Pros

    Terrific co-workers and IT support, excellent location and in-building perks (snacks, drinks, guest speakers).

    Cons

    Division management changing strategic course frequently without a clear explanation, causing chaos in the team.

    Advice to Management

    1.Pay attention to customers! After conducting interviews with many sales people and reporting a lot of negative feedback from customers, managers just shrugged and moved on to the next new program, saying that would fix it. But that program's goals didn't match what the customers were complaining about. :-( 2.Act on employee survey reports and suggestions. My team had low scores every survey, and the management... team didn't prioritize making any improvements. 3.Trust your employees to be adults and do their work, and let them work from home. The office environment and coworkers are great, but as traffic gets worse, working from home one or two days a week can make all the difference.

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    Zillow2019-11-06
  1. Helpful (3)

    "Fantastic Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zillow full-time for more than 3 years

    Pros

    Fantastic at allowing you to grow as an engineer. Great work-life balance.

    Cons

    Not a lot of cons. There are some stressful times, but that's the nature of software development. Does a great job at making sure it's not too stressful.

    Zillow2019-09-03
  2. "Good, but political as of late. Will update."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Support Specialist in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zillow full-time for more than 3 years

    Pros

    Great pay and benefits, excellent tools, free snacks and coffee, good healthcare and stock options. Corp app infrastructure is solid. People are usually helpful and supportive when you have questions even across orgs.

    Cons

    Zillow 2.0 is driving people far too hard. There is a tangible change at the company toward tighter budgets, which has resulted in significantly more workload per person without wanting the spend on appropriate staffing levels. (While the equity and belonging team is doing great) I also feel more expendable as Zillow 2.0 moves forward. Despite transparency being a core value, management in my org makes major... personnel decisions without opening positions to the whole org, causing employees at other sites to be left behind and the whole process to become very political and unfair. Transparency is only valued on a technical level, not a people level in my org. Politics have frequently influenced decisions about major systems changes, and when to spend budget even when the equipment is badly needed.

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    Advice to Management

    Stay focused on the long term and don't let short term targets change major decisions. Refocus on the core values. Improve transparency in promotion opportunities across the org. Be aware of the stress of Zillow 2.0 and how it is affecting existing staff.

    Zillow2019-12-09

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