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Endurance International Group Employee Reviews about "free food"

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  1. Helpful (2)

    "Run far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Advisor in Tempe, AZ (US)
    Current Employee - Web Advisor in Tempe, AZ (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Endurance International Group full-time (Less than a year)

    Pros

    Free food.. somewhat ok flexible time off

    Cons

    If you love getting lied to/mislead/over worked and be constantly stressed out..this is the place for you. HR does nothing for anyone other than themselves, they’re the biggest liars. Training is a joke and in no way prepares you to do the job. You never know what you’re doing no matter how resourceful you’re being.

    Advice to Management

    Actually talk to your advisors. Answer their questions. Be there for them as it was promised to them. Set them up for success not for constant failure. Training was a complete joke and in no way was helpful for the actual job responsiblities. And if or when something comes up and you have to “investigate” employees, try bringing it to their attention before hand instead of blind siding them into “investigations” and terminations. Give them a chance to correct whatever it was that needed investigation. Going at employees in an assumption based attitude is uncalled for. When something pops up, reach out to your advisors and let them know what to do to correct it so that they know about it before you just decide to investigate to terminate.


  2. Helpful (1)

    "Genuinely happy to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA (US)
    Current Employee - Anonymous Employee in Burlington, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance International Group full-time (Less than a year)

    Pros

    My experience at Endurance has been overall positive and full of growth. It is an open, collaborative workspace with people who are trying to do the best work they can produce.
    • Friendly environment
    • Company cares about their employees
    • Free food everywhere
    • Great benefits
    • smart, hardworking people

    Cons

    • Lack of easily accessible public transportation to/from Boston

  3. Helpful (3)

    "No growth opportunity for Utah employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Provo, UT (US)
    Former Employee - Former Employee in Provo, UT (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Endurance International Group full-time (More than a year)

    Pros

    Free food. Utah managers do actually care about their employees.

    Cons

    No chance to move up, this was literally told to us by HR. Except for development they only hire overseas. Expect to be disrespected by corporate representatives and employees from other locations due to the toxic culture of EIG.

    Advice to Management

    If you want to turn the sinking ship of EIG around, invest in your US employees and promote some of the very talented people you've chosen to ignore for cheaper foreign alternatives. Company culture is toxic because you've sold out domestic workers left and right. Try upgrading to contemporary hardware.


  4. Helpful (5)

    "Not good at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Loyalty Specialist in Tempe, AZ (US)
    Former Employee - Customer Loyalty Specialist in Tempe, AZ (US)
    Doesn't Recommend

    I worked at Endurance International Group full-time (Less than a year)

    Pros

    Endurance provides many additional amenities to its employees such a happy hour weekly, free food, entertainment in breakrooms, etc.

    Cons

    -Terrible pay, not worth 13.50/hour getting screamed at by irate customers.
    -Terrible training
    -Horrible customer service
    -Clique-like environment between managers/employees
    - Not much support from leaders
    -Too many amenities at the expense of low pay
    -Aggressive sales tactics
    -Terrible HR coordinatation. I was ghosted for close to 3 weeks before finding out if I had the job.
    -Loud, distracting space to work. You will get hit with nerfs at any given moment. Overhead music is blasting and you cannot hear your customers.

    Advice to Management

    Improve training.
    Improve pay.
    Improve management.
    Improve the work environment.

    On my last day, I honestly felt like I was walking out of public high school for the last time.


  5. Helpful (3)

    "They do not care about their customers or their employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There’s not many. Free food, maybe the only thing besides the pay.

    Cons

    This company does not give to craps about their customers or heir employees. I learned that the hard way and grateful I am no longer there. Drama drama drama, basically immature agents who don’t do their job yet get praised for it, management who doesn’t care about the people who don’t do their job or the ones (rare) that do. Their poor customers get crap service, and get support that’s shipped out of the US, yet the agents are the ones who take the crap end of the stick in delivering the bad news. Harassment from customers is extensive and management doesn’t care until you refuse to take the call or chat. Lack of training and No room for growth (despite what they tell you). I would rather work for a company where I made less and get treated like a human being, than to get paid 16$ hr.

    Advice to Management

    I would re evaluate everything; the people you hire, the way you treat the people you hire and your customers, training. Maybe try to make work work, yeah it’s got to be a bit fun but when pool and ping pong and the bar and free food is the “good” thing your company is known for somethings wrong.


  6. Helpful (7)

    "Alright Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Endurance International Group full-time

    Pros

    They have good perks like constant free food and happy hour, good pay, and good co-workers

    Cons

    Management isn't knowledgeable, HR doesn't take responsibility for bad managers and will fire you instead of the managers, they don't care about the employees themselves; will fire you for any inconvenience

    Advice to Management

    They should look into training their management better. They would rather fire a whole team then admit they did something wrong.


  7. Helpful (4)

    "Great First Job - No Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Endurance International Group full-time

    Pros

    Endurance provides its employees with really great benefits, free food and snacks, in a great physical environment.

    Cons

    It's impossible to grow or have a career in this company and even more difficult if you are female and/or gay. The work environment is hostile and toxic. More training, opportunities, and promotions are given to men than women. If you are in any leadership role and are a female or identify outside heterosexual you will never be considered for any actual promotion. If you are female and/or not heterosexual they will “eliminate your position” after they have had you work 18 hour days with no time off and bled you dry. They will pay you off to shut you up. They give men in leadership numerous chances to fail and make severe impacts to the company, they give them feedback and training and secretly promote them for jobs that were never posted. They do not give women the same treatment and talk about how awful women in leadership are behind their back. HR is absolutely clueless and lets the leaders run the show instead of taking complaints seriously. Retaliation does happen here.

    Advice to Management

    Invest in your employees instead of letting the head guy dictate who he doesn’t like that day. He plays favorites and if he doesn’t understand your value you may as well just quit. They are “always hiring” because they are always firing people he doesn’t like no matter how great their stats are. They have made offensive jokes and remarks related to race and gender. The integrity of this company is failing. They hide a lot of things on site when corporate visits. The CEO doesn't have a clear picture of what is going on at this location. Never seen a company operate with this little integrity. Stay away.

    Endurance International Group Response

    27 Sep 2018 – Social Media Marketing Manager

    First and foremost, thank you for taking the time to provide us your feedback. We sincerely welcome all types of feedback from our current and past employees, as it provides us with valuable... More

  8. Helpful (7)

    "It's mascot is a sinking ship for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Advisor in Austin, TX (US)
    Former Employee - Web Advisor in Austin, TX (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Endurance International Group full-time (Less than a year)

    Pros

    - Free Food
    - Free Beer on Mondays and Fridays

    Cons

    - Management is two-faced
    - They hired over 20 new-hires in their Austin office, only to close said office less than 3 months later.
    - All the customers you'll deal with will hate you since the company has a lot of sketch practices

    Advice to Management

    At least the CEO stepped down after it was discovered that the company he was gonna use to outsource support was owned by his sister


  9. Helpful (6)

    "Incredible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Coach in Tempe, AZ (US)
    Current Employee - Web Coach in Tempe, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance International Group full-time (More than a year)

    Pros

    Amazing culture, face paced and friendly environment. Everyone from senior leadership to phone rep is able to suggest changes with an open door policy. Tons of free food and raffles! Lots of smiles and laughs

    Cons

    The company is expanding and experiences normal growing pains but mitigate them very well by keeping the teams positive and motivated.

    Advice to Management

    Keep it up!


  10. Helpful (1)

    "LOVE THIS PLACE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Tempe, AZ (US)
    Current Employee - Leader in Tempe, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance International Group full-time (Less than a year)

    Pros

    This is hands down the best company I have ever worked for and I actually look forward to coming to work every day. The leaders are truly interested in the employees and their success. The benefits and pay are amazing and there never seems to be a shortage of free food and opportunities to win awesome prizes. The company cares about what employees think and surveys are done often to solicit feedback. Once feedback is given, there are actual changes and improvements, so employees are being heard.

    Cons

    I cannot think of one con

    Advice to Management

    Keep it up!