Enterprise Consulting Solutions Employee Reviews about "emr"

Pros

Autonomy, very easy work if you are computer and EMR literate, it's a paycheck while you look for something stable.

Cons

Pay was cut by $3/hour with added expectations, mileage reimbursement is minimal and only after traveling 80 miles round trip, no stability/schedule can change daily, poor communication within the call center in AZ, being scheduled for locations outside of your agreed upon commute, being scheduled for locations earlier than your agreed upon start time, being sent to incorrect addresses, assigned to extremely inexperienced coordinators who have never done the job and have absolutely no knowledge of EMR systems or processes to correctly complete an assigned location. Extreme wear and tear on vehicle for minimal compensation, mentally exhausting and draining dealing with a chaotic and seemingly disorganized call center.

Pros

had opportunity to learn how to use multiple emr systems. Retrieved equipment, somewhat outdated for rural area connections that some times would be frustrating. Good pay was ft all over county then dwindled. i would work there again though.

Cons

ft that would give you the schedules online and info for everything were sometimes rude and dint know really what job i was performing , so if a technical issue arose it though was very helpful and nice. Providers sometimes didnt know i was coming and it would cause me to have to call and sometimes waist of time after 100 miles, i live in nice town providers were always pleasant.

Pros

High hourly pay, resume builder (with the experience you get working with different EMR systems everywhere you go), flexible schedule, no boss breathing down your neck, friendly tech support, easy to communicate with your supervisor most of the time, opportunities to travel away from home occasionally.

Cons

I was led to believe there would be enough work in my area to keep me fairly busy (not guaranteed full-time, but the recruiter said I should have near full time hours for a while, which wasn't true). I've been leaching off unemployment on and off since starting with this company last summer, because (I've since been told by a project manager) they were "expecting another wave of chart retrievals in the area" (80 miles in any direction from Tacoma, expanded from the starting 50 mile range, to try to get more work) and they never got this second "wave". I also declined a potential bonus opportunity ($150 extra to agree to be shipped out to some known destination, at the last minute [2 days before I was supposed to be flying back home], to work during Thanksgiving week, until 12/18 - after I'd been staying in a hotel across the country since the end of October already, working on a project. I said I'd be more than happy to be shipped off wherever they needed me the weekend immediately after Thanksgiving, but that I really needed to spend a little bit of time at home first, and wanted to know the destination in advance so I could make sure I was packed accordingly.... Well, apparently declining to work over the holiday week meant to them that I didn't want to work anymore at all, because I haven't been scheduled anywhere significant since flying home at the end of November. This has been very frustrating, though I have enjoyed the work I did get to do for them, especially the month on the East coast - which was the only time I ever had over 30 hours in a week.

Pros

-The company offered me this short-term opportunity even though I had worked in a high level capacity previously -You (my opinion) have the opportunity to interact with the side of healthcare that is hard to get into with out experience or someone you know (providers and facilities) -Paid based on hourly factored with drive time and being on time to site -Your schedule can vary daily so you are traveling throughout a given region -If you are good at understanding various EMR/EHR systems or scanning processes you can finish your onsite visit in less time than allotted or you can stay and work the hours if you need the pay -Sometimes you prove to be a valuable resource to the various onsite staffers on understanding their EMR/EHR system with tips and techniques that may be unfamiliar to them -Performance bonus given at the end of contract if you meet them

Cons

-Occasions where two onsite scheduled for the same day but distance makes being on time unrealistic in my part of the country -Directions provided for a site visit is based on the ideal and shortest distance to get there which would include toll roads....they do not reimburse for toll fees so I avoid the added expense out of my pocket. -No reimbursement for parking, which in other contract work was included reimbursable expense -You end up working more than 30 to close to 40 hours a week but no benefits -No updates on when a project is scheduled to end, which I guess for techs in other places would be a good thing -More times that I would get to a site and the provider's staff tells me they received no confirmation that tech would be onsite and end up leaving or deal with the resentment of accommodating me just to get the visit complete. -Nothing provided as to if you were in line for a bonus or not -When you request time off, they are not very timely to approve -When a onsite is an EMR/EHR record retrieval, you may not know until you are onsite as to what system you will be accessing. This has the tendency to slow your retrieval time if you have to refresh or get up to speed on a system. -No sharing of problems encountered on a site visit so that if another tech needs to go to the site to continue a large chart retrieval, they have to find out themselves any problems. You are then using the provider's staff time to review what could have been shared with other techs.

Pros

Travel to different locations, decent pay, meeting new people, mastering different EMR software, no office politics, something new every day. I especially love the independence afforded me with this job. If you consistently meet or exceed expectations, management leaves you alone. Dedicated work is recognized & rewarded.

Cons

If you are depending on a steady & stable paycheck, do not apply here! Fortunately for me, I do this to get out of the house & earn some play money; I don't need it to survive. For the most part, this type of work is 'seasonal' in the summer & fall. What they tell you at hire may turn out to be the opposite; the person you talk to is only repeating what they are told by upper management & has no control over what is scheduled for you. Chances are, they are just as new to this game as you are! Unless you live in a large metropolitan area, work can be sporadic. If you aren't willing to travel at least 100 miles one way, you are severely limiting yourself for assignments. They over hire in any given location because the drop out rate is high, therefore, available assignments are spread thin, especially at the start of a season. You may have a full schedule one week & a single day the next. If you aren't computer savvy & don't possess more than basic computer skills, look elsewhere for employment as you will encounter many different EMR systems doing this type of work. If you aren't comfortable digging around inside unfamiliar software to locate & successfully transfer the files needed, this job is not for you. ECS tech support is only for equipment or upload issues, they have no knowledge of the EMR systems at a site & can not help you. You can't depend on office staff for assistance either, they have their own jobs to do & expect you to know how to do yours. Occasionally, there can be scheduling issues, unfriendly sites, hard to navigate software, & other things that make for a frustrating day. If you are easily rattled, do not apply here. It doesn't happen often, and with experience, it gets better. You have to be willing to roll with the waves!