Epsilon Employee Reviews about "upper management"

Updated Nov 4, 2021

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Found 29 of over 1,964 reviews

3.9
79%
Recommend to a Friend
93%
Approve of CEO
Epsilon Chief Executive Bryan Kennedy
Bryan Kennedy
239 Ratings
Pros
  • "Work life balance cooperative management(in 304 reviews)

  • "Work from home is great as well(in 145 reviews)

  • Cons
  • "Nothing bad to say about epsilon(in 120 reviews)

  • "There is not an emphasis on work life balance with work from home(in 93 reviews)

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    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "upper management"

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    1. 4.0
      Former Employee, more than 1 year

      Salary Review

      Aug 24, 2020 - Product Analyst in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place for beginning careers.

      Cons

      Not efficient upper management style.

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    2. 2.0
      Current Employee, more than 1 year

      One might struggle to grow here

      Apr 14, 2021 - Project Manager in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office and canteen, number of leaves, timely salary, Insurance policy, occasional gifts here and there to keep employees happy

      Cons

      --Stagnant employee growth. Your growth is driven by your contacts with upper management and not solely by performance in your projects --Most employees complain of work life balance issues due to need to support during US hours (atleast till 10 pm daily and even weekend for support projects). Company management debates that we are in Global Delivery Model but hardly any US counterpart ever agreed to hold meetings during morning India hours. I think this is a mindset issue at all levels to consider India office as 'offshore'! --Favoritism galore --Low hikes. No bonus --High attrition rate. Company finding it really hard to retain good talent --Lot of managers but very few leaders --Hierarchal structure which makes senior management less approachable --Some units losing business due to high competition from smaller companies or even start-ups. Epsilon is piggy backing on parent company Publicis in terms of new business.

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      7 people found this review helpful
    3. 2.0
      Former Employee

      Overall all good

      Feb 4, 2021 - Software Developer II in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance Overall good

      Cons

      Management is not good A lot gap between upper management and below managers level employees Most of the Managers do not have managerial skill

      1 person found this review helpful

      Epsilon Response

      Thank you for your review.

    4. 1.0
      Current Employee, more than 1 year

      Only production support work, worst HR/ management

      Dec 1, 2017 - S S E(Senior Software Engineer) in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      free food worst HR Do not have 5 words to fill as a criteria of Glass door

      Cons

      This is a company which does back end work only for US counter part. Not even production support , only monitor the job and attend the call. Join only if you want to loose your technical skill. Upper management are full of dumb people you will ever come across. No clarity on job role, because they themselves do not know about it. Its simply BPO environment you will feel. Lot of politics, as people are from same top 5 service based companies. Hike is poor, high attrition rate. Will scold on the floor by the Manager , in front of everyone.

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      14 people found this review helpful
    5. 3.0
      Former Employee, more than 5 years

      Was a nice place to work before being purchased by Publicis

      Nov 4, 2021 - Technical Project Manager in Westminster, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of my co-workers are nice people.

      Cons

      The company was bought by the French company Publicis. They are now outsourcing to India which means you must work very long hours and be available for meetings in the middle of the night. There was a lot of turn-over in upper management resulting in a lot of turmoil.

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    6. 2.0
      Former Employee, more than 1 year

      The Cons outweigh the Pros due to poor corporate culture and leadership at the divisional upper management level.

      Aug 3, 2021 - Senior Technical Project Manager in West Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Parent company, Publicis Groupe, injects great COVID support and professional learning resources. * Epsilon is well-known in the data-driven marketing industry. Use it as a stepping stone on your resume. Do not stay long.

      Cons

      * The last mile management is poor to abusive. Paranoid upper management leads to opaque and siloed culture even within the same team. * "swim within your own lane," * "loose lips, sink ship," * "we don't want others to see how sausages are made." * Just DO IT!" * Senior managers, director and upper management hide their own mistakes when they affect their own interests. Lean the punishment on the underlings instead of sharing responsibility. * Middle managers use curse words in meetings like high school kids. * Divisional HR supports is mediocre to poor. * Impose operation changes without thorough understanding of negative downstream ramifications.

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      5 people found this review helpful
    7. 3.0
      Current Employee, more than 3 years

      Good Day to Day, Out of Touch Management

      May 15, 2021 - Data Analyst in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and work life balance when team is fully staffed, but it depends on what account you’re on. Pretty good benefits, FTO is nice.

      Cons

      Poor pay compared to similar jobs at other companies. Upper management is out of touch. Recently completed an employee appreciation study and leadership didn’t believe the findings so no changes were made. Refuses to properly staff accounts to increase margins.

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    8. 4.0
      Former Employee, more than 8 years

      Nice place

      Apr 16, 2021 - Senior Studio Artist in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive, creative and talented folks

      Cons

      New management, some inconsistency in communication from upper management

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      Epsilon Response

      Thank you for taking the time to share your thoughtful review

    9. 4.0
      Former Employee, more than 1 year

      Great place but too much change

      Dec 7, 2020 - Business Systems Analyst in Hong Kong
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are really nice, work as a team

      Cons

      Too much change lately. Upper management confused as to what is going on.

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    10. 2.0
      Former Employee, less than 1 year

      Wow.

      Jun 6, 2020 - Senior Account Executive in Costa Mesa, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office in Costa Mesa, benefits OK, company dinners, marketed with major automobile client

      Cons

      No communication from upper management about job security in unsure times, poor communication between offices (Chicago to Orange County, specifically), no system to track tasks/duties per Account Executive, hard to discern what differentiated the "Aspen" team from the Epsilon team

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