★
Etsy Employee Reviews about "great people"
Updated 23 Nov 2023
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 376 of over 471 reviews
82% Recommend to a Friend
89% Approve of CEO
Found 37 of over 471 reviews
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
Recommend to a Friend
Approve of CEO
Josh Silverman
196 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great Benefits: Etsy offers a comprehensive benefits package that goes beyond the industry standard." (in 47 reviews)
Cons
- "Middle and upper management don't feel like they are in tune with what's going on at the IC level." (in 7 reviews)
Reviews about "great people"
Return to all Reviews- 4.019 Jun 2023Account ExecutiveFormer Employee, more than 1 yearNaya Was
Pros
The people is great and hearty
Cons
Need more time off and yes
- 5.015 May 2016Anonymous EmployeeCurrent Employee, less than 1 yearNew York, NY
Pros
So many things! Great people who are smart and kind. Love to hang out with my coworkers. Company culture is very transparent with no bs. In addition to this, all the usual perks and advantages (material & non-material) of working at a progressive and successful tech company. Chad is a great CEO.
Cons
Wish lunch was provided on more than two days a week
3 - 5.09 Jun 2017Anonymous EmployeeFormer Employee
Pros
Great people and atmosphere. Friendly offices and activities
Cons
No noticeable things to say
- 5.013 Dec 2016Anonymous EmployeeCurrent EmployeeBrooklyn, NY
Pros
Culture and opportunity to work on impactful initiatives with great people
Cons
I really cant think of any, it is everything I wanted and more
1 - 2.019 Aug 2016Anonymous EmployeeFormer Employee
Pros
-Great culture and wonderful people -Transparency and communication from the executives -Parties This is a good company to get your foot in the door at a tech startup in member operations so that you can move on in a year or so. You'll learn valuable skills that smaller tech companies direly need. I need to take care to call out to the incredible people at this company, too. What you don't get in career development, you get in friends. Etsy's hiring process is heavily focused on culture fit, and they do a really great job. I can truly say that I love many of my coworkers.
Cons
-The member operations teams are designed for fast turnover and little career development. -The starting salary was $10,000 less than comparative customer support and trust and safety teams. -There is little availability from management to support the career development of the agents. The customer support teams are over 100 people so career development into product, policy, or project management is no longer possible-- as those roles have already been filled. Overall, it's a fine place to learn about tech support and operations, but not the best place to learn about operations management, project management, data analysis, or policy writing. There's also a lot of sexual harassment from men in the company, and a lot of pressure from women in the company to bend in to it. Nothing over the top ever happened, but I can absolutely say with confidence that I felt like a "woman" every day there, and it was made very clear to me that the vibe of the company is to date everyone like it was a college campus. I didn't realize how much that pressure was affecting me until I went to a tech company with a "less cool, more work" vibe, and it's just a better fit for me. To each her own.
12
Etsy Response8yDear Anonymous, Thanks for the honest feedback. We are committed to making Etsy a great place to work for all our employees, and learning from current and former employees has and always will be a priority for us. As for your comment about perceived harassment, we take our policy prohibiting harassment very seriously. We encourage anyone in the Etsy organization who believes that they have experienced or witnessed any form of workplace harassment to report it directly to HR so we can address it directly, promptly, and thoroughly. Our Policy Against Harassment is a crucial part of our Employee Handbook, and we stand by our Etsy values including that we are a mindful, transparent and humane business. Brian Christman SVP, People & Workplace
- 3.024 Oct 2023Software EngineerCurrent Employee, more than 1 year
Pros
Great WLB, people are kind and care about each other. There's a strong culture of calling out wrongs, even at the IC level, whether or not it's actually addressed. Benefits are good, not great.
Cons
Lots of burnout and unclear/changing expectations. Middle and upper management don't feel like they are in tune with what's going on at the IC level. Teams are built around GMS driving goals rather than product spaces, which means everyone can and does develop features/code across the site. There are no lines of ownership or consistency in coding patterns, and also an alarming lack of area experts since 'everyone owns everything'. A lot of decisions seem to be made from the top without great communication or input from people at the bottom. I've felt a lot of resistance to adding process or setting clear expectations due to lack of time or 'that's not how Etsy works'
7 - 5.022 Jan 2015Anonymous EmployeeFormer Employee
Pros
A great place to work with friendly people everywhere willing to help you at a minute's notice. Definitely recommend checking out.
Cons
Not really any cons I can think of
- 5.011 Aug 2022Software EngineerCurrent Employee, more than 1 yearGuadalajara, Jalisco
Pros
Great benefits Nice work/life balance Competitive Salary RSU/Performance Bonus Great people to work with
Cons
The stack may not be the most updated: PHP/MySQL/JQuery
- 4.014 Apr 2022Customer Service AgentFormer Intern, less than 1 yearNew York, NY
Pros
Great people to work with.
Cons
Long Hours but not boring.
- 5.030 Jul 2018Anonymous ContractorCurrent Contractor, less than 1 year
Pros
Great people who actually care.
Cons
none none none none none
1
Join the Etsy team
