Extra Space Storage Assistant Manager Reviews

Updated 19 Jun 2020

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3.7
73%
Recommend to a Friend
76%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
87 Ratings
  1. Helpful (1)

    "Wouldn't work here again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Friendship, Teamwork, Live on-site opportunity, training

    Cons

    Poor leadership, Management, work sundays, pay, Hours

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  2. "Retail Nightmare"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Pay, nothing else. If you aren't looking for another endless retail nightmare, run far and don't look back.

    Cons

    FAVORITISM, unfairness, unpredictable schedule, traveling a lot, no structure in schedule, store managers treated better than assistant managers, hours, assistants are treated like slaves. Preach about values but then treat staff unfairly. When you go to upper management, you are ignored. You're just another disposable number in this retail environment. CONSTANT abuse from customers.

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  3. "The Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Richmond, VA
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Work environment Work life balance Benefits Incentives Employee appreciation

    Cons

    Fake Customer Shops done by random people.

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  4. "New"

    5.0
    Current Employee - Assistant Manager 

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Recently hired, the process was smooth.

    Cons

    No cons, treated well during process. Excited to join.

    Extra Space Storage Response

    June 4, 2020Director Talent Acquisition

    Welcome to Extra Space Storage! Hope your transition goes well into our company.

  5. "Racism"

    1.0
    Former Employee - Assistant Store Manager in Chicago, IL

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Three years Sales background experience,

    Cons

    Unreliable employees! Very disappointed Time.

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  6. Helpful (4)

    "Toxic - Do NOT work for this company."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Union, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Benefits, schedule / Sundays off, plus 1 week day, great customers.

    Cons

    Cut throat work environment, bullying by management, no opportunities for women and minorities, gender discrimination, retaliation by HR and upper management for reporting harassment. TOXIC.

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  7. "Solid Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    No boss oversight day to day Up to you how you want to handle situations Run the site as if it was your own

    Cons

    Not for you if you are not motivated or need your hand held with things it is up to you to solve problems and get things done yourself

  8. "Try It! You’ll Like It!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Extra Space Storage

    Pros

    It’s a mesh of property management and customer service. Some days you’ll be too busy to sit down, and others you’ll be looking for something to do. You’ll have a lot of guidance and a lot of support and the people you’ll work with are just nice.

    Cons

    Uniforms and closed toe, black, slip resistant shoes are required, and denim is FORBIDDEN, so not a lot of room for self expression.

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  9. COVID-19
    Helpful (5)

    "Only care about bottom line, not field employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    None, unless you like being forced to come in and work during a pandemic around people.

    Cons

    CEO said that ESS will be business as usual during COVID-19 pandemic and stores will only close if government mandates it. While salaried managers and office employees get to work from home, those in the field will be cleaning more and expected to show up and potentially be exposed to an extremely contagious virus. They have the gall to say they care about employees yet don't want to help them and their communities with community spread by shutting down for at least a couple of weeks. Unbelievable.

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  10. Helpful (1)

    "Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Easy work Mid stressful job

    Cons

    Slow growth, pay not great

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