Extra Space Storage Assistant Store Manager Reviews

Updated 3 Jun 2020

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3.5
71%
Recommend to a Friend
77%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
29 Ratings
  1. Helpful (1)

    "Wouldn't work here again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Friendship, Teamwork, Live on-site opportunity, training

    Cons

    Poor leadership, Management, work sundays, pay, Hours

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  2. "The Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Richmond, VA
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Work environment Work life balance Benefits Incentives Employee appreciation

    Cons

    Fake Customer Shops done by random people.

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  3. "Racism"

    1.0
    Former Employee - Assistant Store Manager in Chicago, IL

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Three years Sales background experience,

    Cons

    Unreliable employees! Very disappointed Time.

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  4. Helpful (4)

    "Toxic - Do NOT work for this company."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Union, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Benefits, schedule / Sundays off, plus 1 week day, great customers.

    Cons

    Cut throat work environment, bullying by management, no opportunities for women and minorities, gender discrimination, retaliation by HR and upper management for reporting harassment. TOXIC.

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  5. "Solid Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    No boss oversight day to day Up to you how you want to handle situations Run the site as if it was your own

    Cons

    Not for you if you are not motivated or need your hand held with things it is up to you to solve problems and get things done yourself

  6. COVID-19
    Helpful (5)

    "Only care about bottom line, not field employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    None, unless you like being forced to come in and work during a pandemic around people.

    Cons

    CEO said that ESS will be business as usual during COVID-19 pandemic and stores will only close if government mandates it. While salaried managers and office employees get to work from home, those in the field will be cleaning more and expected to show up and potentially be exposed to an extremely contagious virus. They have the gall to say they care about employees yet don't want to help them and their communities with community spread by shutting down for at least a couple of weeks. Unbelievable.

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  7. Helpful (1)

    "Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Easy work Mid stressful job

    Cons

    Slow growth, pay not great

  8. Helpful (3)

    "Be thorough when accepting employment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Virginia Beach, VA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Hours are awesome, job duties are easy, work environment is fun

    Cons

    Communication is not seamless and transparent, upper management does not want to handle issues that employees are unsuccessful at resolving, training is different at each site, but is supposed to be the same, there is favoritism, and what is promised to employees (upon hire and throughout career) is not upheld if not put in writing.

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  9. Helpful (2)

    "Customer Service is secondary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Fort Lauderdale, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Good pay and benefits and adequate training

    Cons

    Laborious, work every Saturday , and you can be changed between stores based in need

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  10. "It's a job, very little movement upwards. Pay is kind of stagnant."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant Store Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Extra Space Storage

    Pros

    The job is pretty enjoyable and people you work with are pretty cool.

    Cons

    Auctioning people stuff off kind of sucks

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Found 62 reviews