Extra Space Storage Manager Reviews

Updated 20 Jun 2020

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4.0
79%
Recommend to a Friend
86%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
292 Ratings
  1. "Extra Space is a great place to work! The culture is fabulous."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in Na-Duar
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 8 years

    Pros

    You get a sense that upper management recognizes the importance of and the contributions made by its employees. Solid opportunities for growth.

    Cons

    I can't think of any significant cons. Perhaps the rapid growth of the company is contributing to a reduction in that family feel that Extra Space once had.

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  2. "Awesome Culture & Work-Life Balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 8 years

    Pros

    Awesome operating hours, great culture, growth opportunities.

    Cons

    Nothing at this present moment.

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  3. "No place better"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    Flexible work life balance Competitive work environment Supportive coworkers Great pay and benefits

    Cons

    Haven’t run into one yet

  4. "Unsafe"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    It's usually a great environment. There's a lot of freedom on how to run your office. You need to be self motivated but I see that as a positive thing.

    Cons

    They went from a company that cared about the safety's and wellbeing of their employees, to the exact opposite. I don't feel safe in my current environment and I'm not allowed to say anything about it. My concerns fall of deaf ears. This isn't the time to be ignoring your employees. I want my safe working environment back.

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    Extra Space Storage Response

    June 22, 2020Director Talent Acquisition

    Thank you for bringing this to our attention. Please reach out to your HR partner to discuss your safety concerns. We work hard to ensure our employees have a safe working environment. Let us know so we can get this issue resolved.

  5. "Bonuses"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Frederick, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Bonus,mileage reimbursement, Management, union, opportunity

    Cons

    Flexibility,hours, that’s pretty much it

  6. Helpful (1)

    "Wouldn't work here again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Friendship, Teamwork, Live on-site opportunity, training

    Cons

    Poor leadership, Management, work sundays, pay, Hours

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  7. "Retail Nightmare"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Pay, nothing else. If you aren't looking for another endless retail nightmare, run far and don't look back.

    Cons

    FAVORITISM, unfairness, unpredictable schedule, traveling a lot, no structure in schedule, store managers treated better than assistant managers, hours, assistants are treated like slaves. Preach about values but then treat staff unfairly. When you go to upper management, you are ignored. You're just another disposable number in this retail environment. CONSTANT abuse from customers.

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  8. "The Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Richmond, VA
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Work environment Work life balance Benefits Incentives Employee appreciation

    Cons

    Fake Customer Shops done by random people.

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  9. "New"

    5.0
    Current Employee - Assistant Manager 

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Recently hired, the process was smooth.

    Cons

    No cons, treated well during process. Excited to join.

    Extra Space Storage Response

    June 4, 2020Director Talent Acquisition

    Welcome to Extra Space Storage! Hope your transition goes well into our company.

  10. Helpful (1)

    "A janitorial job with sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Mount Pleasant, SC
    Doesn't Recommend

    I worked at Extra Space Storage full-time for more than a year

    Pros

    A lot of down time You mostly work alone Not a difficult job Pay is decent for what you actually do

    Cons

    You clean 90% of the time especially if you work at an outdoor facility The customers are crazier than other industries They are very strict on the "sales process" which is really you being dishonest in order to sell their insurance to customers You get frequent secret shoppers which aren't graded fairly The company will always take the customers word over yours They claim you can move up in the company but they always higher upper management from the outside

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