Extra Space Storage Property Manager Reviews

Updated 17 Oct 2019

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4.5
93%
Recommend to a Friend
98%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
6 Ratings
  1. "Best Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Work/Life Balance, Growth, Support, Training, Family style work environment, Pay, Benefits, Pays for uniforms and shoes Honestly for someone who has personally worked in several different fields and has been laid off by companies that you put your blood, sweat, and tears into I wouldn't trade this job for any other job. This company is excellent with benefits, work/life balance, and pay for what your actually doing on a day to day basis. Above all else this company is employee centered and actually listens to and cares about us. This is an amazing industry with nothing but room for growth and development! You can move up very quickly with this job and they will train and support you every step of the way!! I love Extra Space Storage and if you are a Hard working, motivated, and tired of bouncing around jobs this is the place for you!!!

    Cons

    Only con that really comes to the forefront is the same con you get with any customer based service. You will get customers that just try and ruin our day but with the support team you have around they are never really successful

  2. "Great Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Carmel, IN
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Good pay, flexible time off, corporate is very friendly and helpful

    Cons

    No room for advancement

  3. "A great opportunity for growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Property Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Always something to do, great benefits, excellent culture and a great support system.

    Cons

    The amount of travel can be crazy and while the benefits are excellent, they could be better.

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  4. "Property manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Leadership empowers its managers to think like an owner and challenges us to be innovative with our ideas. ExtraSoace without a doubt treats their employees like we matter and with respect! Best company Ive ever worked for.

    Cons

    If you're not self motivated and able to get work done on your own, you may find your day to day a challenge.

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  5. Helpful (1)

    "Property manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Manager in Baltimore, MD
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Extra Space Storage full-time for more than 5 years

    Pros

    Steady work. Ok pay. Good management. If you are a people person this is a great job. Don’t have to be a salesman.

    Cons

    Weekend work was my only complaint, once my kids started getting into sports I changed careers to help coach. That’s it.

  6. Helpful (2)

    "Great Company, Awesome Boss"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    Excellent work environment, Advancement , Great Incentive, Great management and co-workers. I have worked in the Bucks County/Bensalem/Philadelphia/Pittsburgh District for over seven years. I have had the pleasure of working with a great senior management team. Presently, I report to an excellent district manager. He is results-driven, supportive and always available to discuss my present and future career goals. What is really impressive is that I have been a management/professional for over twenty years and I still learn new things from him. Our district manager takes the time to visit us one on one and discuss our property and ways to make our business better. He is always teaching us new aspects of business so the job never gets stale. You only have to drive by the properties or look at the site reviews to see he oversees a staff that cares about our customers and their overall satisfaction. He also promotes within and fosters a great relationship among his managers. I also was managed by his assistant for two years. She too is class act and always there if we need her. All and all I give my employer and management team five stars. But seeing is believing. Apply in this district and you will see that if you are dedicated and willing to work hard, our DM and the company will reward you. I am very pleased to be an Extra Space Storage property manager working in the Bucks County/Philadelphia/Pittsburgh Market. I highly recommend.

    Cons

    College Tuition reimbursement for advancement to senior management opportunities.

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  7. Helpful (9)

    "Assistant Property Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Property Manager in Cathedral City, CA
    Doesn't Recommend

    I worked at Extra Space Storage full-time for more than a year

    Pros

    Monthly bonuses and Annual Raises

    Cons

    Be prepared to do alot of Manual Labor

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  8. Helpful (11)

    "Time for some truth"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than a year

    Pros

    You will see plenty of "pros" to working with this company as they require their new employees to come onto this website and review them. And who would be stupid enough to say anything bad. So now that I am not employed with them let's just skip to the cons....

    Cons

    They work you like a dog and I literally mean a dog. We were taken over by them in August and were told we had 2 weeks to clean all units to their standards. So in the dead heat of summer they expected me to clean 140 vacant units within 2 weeks. I mean clean as in sweep out unit, clean back of the door, bush down the dust on the walls, microfiber rag the walls with a cleaner, spray pesticide and vacuum out the corners of the unit. That was just the beginning they had ridiculous goals that I didn't think could get any worse until 2017 hit and they require you to now get 90% of your new rentals with insurance. So 1 out of every 10 people could opt out of insurance for you to meet your goal. Not to mention you are required to get 4 Google reviews a month; people honestly panic over not having enough and then try to get each other or friends to post fake reviews for them. The company grooms you to speak a specific way to deceive your customers. Then they force you to force the brand new customer to give you a Google review before you can leave the office. The DM told me to send them the link to their phone then ask if they did it yet. If not then I was to say well go ahead and do it then once your done I'll take you outside to your unit. The DM has favorites and you can definitely tell. He treats people completely different depending on whether or not he likes you. The DM's will promise you growth in the company but then guess what, they also promised that same position to 3 other people! When I address the issue I am then told that anyone can go through training but not everyone's going to make it (a perfect example of the deceiving talk they try to teach you). Speaking of training they dont tell you until your on but you'll have to go through Extra Space University which will consist of weeks of going through online schooling, tests, check ups from your team leads and a paper or two before its all said and done. I think worst of all was that my assistant was making almost as much money as I was and with his mileage he was getting more! Yet some how I was at the cap of a managers pay and I would need to move up to get more money; but that job was hard to move up to when 3 other seniored ES employees had already been told they were next in line. I have worked for quite a few storage companies over the years and this is by far the worst one I have ever been a apart of. I am just thankful to be out of there and onto a better company.

  9. "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    onsite apartment , incentives for meeting or exceeding goals

    Cons

    Secret shops I feel like i'm not trusted to do my job.

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  10. Helpful (3)

    "Property Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Manager in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Extra Space Storage full-time for more than 5 years

    Pros

    Positive work culture, learning resources, incentives, and experience with a wide variety of tasks and responsibilities. Great for multi tasking people.

    Cons

    Low end of pay scale, high level of responsibility, unprofessional District Managers, use of personal vehicle is required but mileage pay is minimal. No training on maintenance tasks which are expected to be performed safely to promote the "clean and green" experience. Safety was a constant concern. Failure to promote reliable, experienced, consistent employees to District Management if the candidate isn't a straight, white , Christian male.

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Found 24 reviews