Extra Space Storage Reviews

Updated 20 Jun 2020

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4.1
82%
Recommend to a Friend
90%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
514 Ratings
  1. "District Team Lead"

    4.0
     

    I have been working at Extra Space Storage

    Pros

    Positive, great people to work with, overall management is good. Just depends on the district manager your assigned to.

    Cons

    They wont fire workers that do not do their job unless they have a substantial amount. Of evidence against them. In the meantime you have to work with people that have no integrity or are lazy.

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  2. "Solid Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    No boss oversight day to day Up to you how you want to handle situations Run the site as if it was your own

    Cons

    Not for you if you are not motivated or need your hand held with things it is up to you to solve problems and get things done yourself

  3. "Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Corporate really cares and listens

    Cons

    Be able to handle gross cleanup

  4. "Try It! You’ll Like It!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Extra Space Storage

    Pros

    It’s a mesh of property management and customer service. Some days you’ll be too busy to sit down, and others you’ll be looking for something to do. You’ll have a lot of guidance and a lot of support and the people you’ll work with are just nice.

    Cons

    Uniforms and closed toe, black, slip resistant shoes are required, and denim is FORBIDDEN, so not a lot of room for self expression.

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  5. "The Best!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 8 years

    Pros

    Atmosphere, Pay, Training, Co workers, location

    Cons

    I do not have any at all

  6. "Decent place if you do not want to advance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Site Operations Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Work/ home balance is great, good hours

    Cons

    too much downtime, not enough training for advancement, favoritism

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  7. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Very independent job, Great higher managment

    Cons

    The onlys could be a little different.

  8. COVID-19
    Helpful (5)

    "Only care about bottom line, not field employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    None, unless you like being forced to come in and work during a pandemic around people.

    Cons

    CEO said that ESS will be business as usual during COVID-19 pandemic and stores will only close if government mandates it. While salaried managers and office employees get to work from home, those in the field will be cleaning more and expected to show up and potentially be exposed to an extremely contagious virus. They have the gall to say they care about employees yet don't want to help them and their communities with community spread by shutting down for at least a couple of weeks. Unbelievable.

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  9. Helpful (1)

    "Extra Space Storage"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - District Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Great work-life balance which you will love.

    Cons

    I would prefer not to mention anything here. My experience with the company has been amazing overall. But just remember, people leave because of people, not companies.

  10. Helpful (1)

    "Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Easy work Mid stressful job

    Cons

    Slow growth, pay not great

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