Extra Space Storage Site Manager Reviews | Glassdoor.co.in

Extra Space Storage Site Manager Reviews

Updated Jul 31, 2019

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Found 60 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
95%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
29 Ratings
  1. "Love my Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - On Site Manager in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    Great work environment - Benefits

    Cons

    working Saturdays -No sick days- Uniform - Riser Rooms

    Advice to Management

    Better wages for long term employees

    Extra Space Storage2019-07-31
  2. Helpful (1)

    "Overall Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    I love the PTO and the flexibility we have on requesting days off. The bonus program is decent. I love the Extra Space University that teaches you how to become more business oriented and includes lessons on being more successful in the company. You can also apply the lessons to life outside of ESS. They are always coming up with new ideas to keep you interested and excited to be apart of storage. This company is always...

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    Cons

    I wouldn't say it's a con but I would like to see a little bit more affordable health insurance. The pay is pretty good but if the health insurance is going to continue at the rate it is. Maybe we could increase our pay so the insurance could be affordable.

    Advice to Management

    Keep up the good work, let's continue to encourage each other and our customers. Let's continue to be great in serving our customers and also let's continue to flourish in the storage industry.

    Extra Space Storage2019-07-26
  3. "Straight Forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Site Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time

    Pros

    Fixed schedule, primarily alone, and easy.

    Cons

    Micro managed, numbers driven, difficult customers, difficult to grow to outside store level and repetitive.

    Extra Space Storage2019-07-16
  4. Helpful (1)

    "Great community and people to work for with fair compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Site Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    You get to set your own task load during the day and the coworkers are all top notch and nice

    Cons

    Micromanaging has become a little more prevalent than it used to be. As a publicly traded company, there seems to be a greater and greater drive to increase profit through gilding the lily.

    Extra Space Storage2019-07-11
  5. "Avoid this company if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    You never see your district manager. So if you want to be able to do as you want this is the company for you.

    Cons

    Poor pay for the expectations, they more than likely will start you between $9-13. This company does not care about its associates. Site managers and ASM make this company and if we all quit this company would be screwed. Company needs to realize this. Unless you are a site manager you will drive anywhere from 5 to 45 miles to get to work with very little notice. Trying to schedule a doctor's appt is probably...

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    Advice to Management

    Fix the upper management. And pay your associate's that actually make the money for this company. Stop forcing associates to sell your insurance. Fix your secret shop process. Stop the favoritism in this company. Promote people who actually deserve and want to promote.

    Extra Space Storage2019-07-28

    Extra Space Storage Response

    August 6, 2019Director Talent Acquisition

    Thank you for the review on Glassdoor. We appreciate the detailed information you provided. Our actual average pay for our Assistant Manager position is quite higher than what you stated. Our compensation is based on National averages for similar positions. Because we are located ...

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  6. Helpful (6)

    "Site Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    They have good medical, dental, vision, and 401 k program.

    Cons

    There is a high turnover rate, and management is horrible. There is really no way to move up in the company, because they are always hiring outside. The amount they pay is not worth the amount of work they expect from you. And there is a lot of favoritism shown throughout the district level. This is the worst company that I have ever worked for.

    Advice to Management

    The culture that your company claims to have is definitely not showing at the store and district level. I would suggest you re-evaluate your management staff ASAP.

    Extra Space Storage2018-11-20
  7. Helpful (2)

    "Extra Space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    Overall it's a great place to work. I've been with the organization for a few years now the moral and work life balance is great. I'm lucky to have a great DM who really works with the staff. The training, support and the perks are still fairly good. They offer bonuses which many companies and overall the company does a good job. The properties are well kept and it's a good working environment.

    Cons

    They have been cutting back a lot and sadly those cuts hit the field employees the most. They cut back on low waged employee bonuses and even gift cards. Granted that these items are perks but on the store level we are first liaison between the customer and management. They've also cut back on staffing budget allowances, and many stores are being left single staffed. This over works staff who are getting paid now...

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    Advice to Management

    Extra Space overall is doing well with training and moral, overall I know the company really cares about the staff. However, the pay scale and money cuts on field staff is hurting us. Please keep in mind the better you treat your low level staff the more likely they are to work harder and in turn take great care of your customers. Many of us at this level live paycheck to paycheck and the economy is tough out there....

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    Extra Space Storage2018-10-25
  8. Helpful (1)

    "SM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager in Hampton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Great atmosphere. Great Staff and leadership teams. Plenty of opportunities to evolve in this company if you take the initiative. I have personally seen employees move briskly through the ranks solely by the will to learn, adapt, and advance(Given there is an opening for those positions).

    Cons

    I think the time reward structure could use a little update so when employees work more than 40 hours they can get that overtime rather than have to take longer lunches or leave early. Don't get me wrong, I like leaving early on occasion but when I work a longer shift due to customer service issues that arise, I believe I should qualify to make the choice of getting the OT or shaving it off.

    Advice to Management

    Do your absolute best and do it with INTEGRITY and you will have no alternative than to succeed.

    Extra Space Storage2018-09-26
  9. "Site Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager in Montgomery, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    Outstanding benefits and pay package. Sundays off.

    Cons

    Working Saturday but we DO get Sunday off so I guess there's not really a "con" there.

    Extra Space Storage2018-09-28
  10. "Best company to work for!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - On Site Manager in West Allis, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Feel appreciated! Look forward to coming to work everyday! Company genuinely cares about their employees!

    Cons

    Haven’t found any so far, been here going on 6 months!

    Advice to Management

    Keep on keeping on!!!

    Extra Space Storage2018-09-27
Found 60 reviews