Extra Space Storage Store Manager Reviews | Glassdoor.co.in

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Extra Space Storage Store Manager Reviews

Updated Aug 20, 2019

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Found 212 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
86%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
106 Ratings
  1. "Great Job, give or take a few things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Santa Fe, NM
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Honestly the best job I've ever held. Work/Life balance is outstanding. All you do is rent storage units to people, clean and keep up with maintenance around the property and other general tasks expected at most retail-esque jobs. You also could live on-site where the rent and utilities are free.

    Cons

    You are a salesperson first and foremost. You will have to sell insurance to folks on every rental you do and try to get them to leave Google Reviews in the office. If this is not your thing, I'd look elsewhere. Depending on where you work, you could have to move to another store and possibly move apartments if you live on-site. You really don't have a say in the matter either. Like most corporate places, you could do...

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    Advice to Management

    Favoritism is a slippery slope. Promote the ones who will drive the business forward and bring income to your company for years to come. Do not promote the ones who you see as friends and confidants. This is will ultimately cause the good eggs to leave, making it much harder for you to fill those shoes later on.

    Extra Space Storage2019-08-20
  2. "Very Satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    The training program is so organized and all employees have great teamwork

    Cons

    I am not able to think of any Cons

    Advice to Management

    Keep up the great work!

    Extra Space Storage2019-08-03
  3. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    The company really cares about the development of its employees. We have basically bankers hours. Every Sunday off!!! Great team work. Great work environment and room for advancement.

    Cons

    Pay could be better but for what we due everyday it's comparable to other company's. I wish the medical benefits were a little bit cheaper for family plans.

    Advice to Management

    Keep doing what you are doing !!

    Extra Space Storage2019-07-27
  4. "Great Company and Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    PTO Accrual, good work/life balance, promoting from within, compensation, and I just love it

    Cons

    Every job has something but here the only thing is the difficult customers but that’s a one off situation

    Advice to Management

    Keep up the great culture and things in the company

    Extra Space Storage2019-07-26
  5. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    Their training program sets you up for success from day one. It is clear as day that they put into us the same they expect from us.

    Cons

    1. My district (not saying that this is company wide) does not allow consecutive days off. 2. We don't open until 9:30am which is a little late in the day considering here in Texas it's already 85+ degrees outside by 10am in the summer time. 3. We only get 30 min lunch breaks.

    Advice to Management

    1. Go back to allowing sm's Monday's or Saturdays as their reg. days off. 2. Open earlier so that those of us in the sunnier states can get outside work done before the heat of the day is upon us. 3. If we opened at 9am, and still close at 6pm, we could get an hour lunch break instead of just 30 min.

    Extra Space Storage2019-07-26
  6. "Great work space!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Georgetown, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Great teams, great work environment, fun to be able to travel and meet new people

    Cons

    Can't think of one con

    Advice to Management

    Keep it up!

    Extra Space Storage2019-07-26
  7. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Room for growth with this company

    Cons

    More often than not understaffed at my location

    Extra Space Storage2019-07-26
  8. Helpful (1)

    "Work Culture is Great but underpay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Work Culture is great and it is a nice place to work for....

    Cons

    Poor pay. Store Manager starts around $15 to $16 per hour. Imagine yourself working for a facility with another employee were there is more than 600-1000 units. You clean units, facility,bathrooms, do auctions process, call customers for rentals, late payments. Do cash handling, call vendors and much more... If you work with an assistant that you consider is not good, you could only tell your DM. *Remember the DM's...

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    Advice to Management

    There lost of talents in management, just remember one thing. " In order to have your employees happy pay them what the are worth without having preferences..( This only applies to some not all)

    Extra Space Storage2019-08-04
  9. "Active Facility Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    *Good pay and consistent hours *If you like to be active and keep going at work, this position can give you that *Evenings are free *Good for students that take evening classes after 6pm

    Cons

    *Sometimes communication needs to be more advanced *District Manager is the supervisor, but sometimes they are too busy to assist you, so you rely on others with seniority. This creates an awkward dynamic because the Store Manager isn't really your supervisor, but a higher ranking coworker.

    Advice to Management

    Get an online program that combines your HR items AND also has the capability to create and manage work schedules for districts and individual employees.

    Extra Space Storage2019-08-04
  10. "Employment opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Midland, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Stability, customer interaction and hours of operation.

    Cons

    Finding reliable employees that are willing to do all job duties and carry their own weight. The staff that we hire for handyman work is always the lowest bid and 9 times out of 10 the work is mediocre at best. Not enough employees in our area but we just recently hired two new employees so hopefully it will get better. The Store Managers should get paid higher wages considering all of the physical work that is weighed...

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    Advice to Management

    If you want employees to work hard the pay needs to meet the work we do. I was raised with morals and values which sets me apart from the younger generation so I will get every job done that needs to be done but most of the other employees do the minimum amount of work just to get by and it makes it hard on everyone that works behind those type of employees. Taking pride in what you do is the way I look at it but not...

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    Extra Space Storage2019-07-26
Found 212 reviews