Extra Space Storage Employee Reviews about "sundays"

Updated 15 Apr 2020

To filter reviews, or .
4.1
82%
Recommend to a Friend
90%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
517 Ratings
Pros
Cons
  • "They claim you can move up in the company but they always higher upper management from the outside(in 37 reviews)

  • "No cons, treated well during process(in 35 reviews)

More Pros and Cons

Reviews about "sundays"

Return to all Reviews
  1. Helpful (4)

    "Toxic - Do NOT work for this company."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Union, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Benefits, schedule / Sundays off, plus 1 week day, great customers.

    Cons

    Cut throat work environment, bullying by management, no opportunities for women and minorities, gender discrimination, retaliation by HR and upper management for reporting harassment. TOXIC.

    Continue reading
  2. Helpful (4)

    "Run don’t walk away from"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for more than 10 years

    Pros

    One thing closed on Sundays

    Cons

    Most of what you do. You are expected to work by yourself pretty much all the time. The company has become a revolving door when it comes to staffing and this add to the working alone. Too goal oriented they have lost all sight of customers and only care about lining their own pockets. Understand that you will have to sell insurance, merchandise, and get (positive) google reviews, all while keeping the entire property clean, following up with delinquent customers, handling customer complaints and question, and renting units all by yourself due to lack of help. I worked for this company for 16 years the last couple of years I could count on 2 hands how many days of double staffing I had working at a site that brought in more then $60000 a month. The DM’s usually come from other company’s and have no idea how Storage works, the company wants to make it more retail but honestly is more realest like, we have strict laws that we have to follow and most times new dm’s just don’t see how they try to blur those lines. Repair and Maint. is another huge area of concern I worked at a site for over 6 years and it had flooding and wall leaking issue before I worked there and still had it when I left, these was most of the complaints that I had to deal with customers having mold it items ohh I’m sorry mildewed items as the insurance company wanted to to describe it, because mildew is not covered in the insurance that we sell. If you decide to work here o would not plan on long term at 1st you’ll be loved then you will see the true colors.

    Continue reading
  3. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Memphis, TN
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Great pay, hours are set and Sundays off. Friendly staff and very helpful. Close stores to each other so helpful for training and helping each other out when short handed.

    Cons

    Working outside during weather Working alone some

  4. "Great for work/life balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Good hours, Sundays off, good benefits.

    Cons

    Some traveling is required at times.

  5. "Lets make Extra Space a great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - District Leadership in San Dimas, CA
    Approves of CEO

    I worked at Extra Space Storage full-time for more than 8 years

    Pros

    Housing provided at some levels , Uniforms provided , Closed on Sundays

    Cons

    Very Physically tasking. You are a CSR , Human Resources , janitor and maintenance all in one

    Continue reading
  6. Helpful (2)

    "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Phila, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than 10 years

    Pros

    Work life balance Sundays off (sometimes)

    Cons

    Favoritism - some are preferred over others and promoted over others Multiple bosses - you have one dm who is supposed to be your direct supervisor but 3 other in the leadership role that are constantly changing your schedule, your job location so who should we answer too? Constant change in job location - Constant change in scheduling..... which means they could determine to change my job location without so much as a blink of an eye. Gossip - a few coworkers that live to gossip about everyone and anyone. Spread rumors and lies and management looks the other way. No loyalty to long term employees. Various people let go for various reasons ranging from attendance to metrics (exactly what those favorites are also guilty of but that get swept under the rug)

    Continue reading
  7. Helpful (1)

    "Could be better"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New Britain, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    Company is closed on Sundays

    Cons

    The overlooking of great employees

    Continue reading
  8. Helpful (1)

    "Wages don't match responsibilities!!!!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Sterling, VA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Only 1, Not open on Sundays

    Cons

    Where do I start, Management isn't very proactive! They can't keep decent employees due to treating them like janitors and then asking employees to lie about requirements to get increased sales and google reviews to make corporate numbers...

    Continue reading
  9. "A Great Company to work for, compared to other companies I've worked for in the same field."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Great people to work for, most major holidays off work, Sundays off, great work and life balance. This is my "second life" with Extra Space Storage and in the span of ten years that I was away most of the great quality employees are still with the company.

    Cons

    I don't know if this is company wide, but since I left and came back, a policy of no Saturdays off (without using your PTO) was instituted and in my opinion this seems to infringe in the work/life balance a bit. Some employees with custody of children on weekends are impeded by this, as well as some others who may want to take an occasional three day weekend without having to draw away from their accumulated PTO. Also, in my previous time with ESS, PTO was given on the anniversary date, not accrued as time goes by during the year.

    Continue reading
  10. Helpful (8)

    "Assistant Site Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Atlanta, GA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Extra Space Storage part-time

    Pros

    -If you’re someone coming from a traditional retail environment, scheduling is a lot better overall. Most districts complete their schedules 30 days in advance. Most people have a designated off day that rarely changes every week in addition to Sundays off. You won’t have to worry about working a bunch of days in a row without an off day because this position is hourly and the company doesn’t want to pay out a lot of overtime. -The hours are a set 930am-6pm Monday-Friday and 9am-530pm on Saturdays. Work/life balance is a lot better as opposed to a traditional retail environment. It would be nice however, if the hours weren’t geared towards a mid shift. A better time would be to open at 8/830am and close at 430/5pm - at least on Saturdays. -Little micromanagement: Maybe this is just in my district, but I really feel like I can do my job without another manager breathing down my neck. -Chances to work other properties and rapid advancement: The company is constantly growing so they need highly motivated Assistant Managers (AMs) to become Store Managers (SMs) to run the new properties. As an AM you typically get to go to run another property a couple of days out the week. Some people may like that and some people may not. An AM can typically get promoted to SM in less than a year.

    Cons

    These are some of my personal cons, but overall Extra Space Storage is not a bad place to work at all. -No extra help: If you’re running a high occupancy facility or a new facility, the likelihood of having extra help is higher than a property that is lower occupied. Needless to say, there are times that highly occupied facilities are single covered too. If you’re running a property by yourself, you have to work with another property to cover your off day/PTO, do lock cuts, or any other activities that may require two people. Also, working by yourself all of the time can be challenging since you are maintaining the entire property with no help whatsoever. -Routined job: If you’re not renting units or making delinquent calls, you’re basically the property janitor - cleaning units, picking up trash, blowing leaves, cleaning toilets, etc. It gets boring quickly. -Dealing with rate increase complaints: sigh. -No chance to rotate weekends off: This may be just a district issue, but it would be nice to be able to have a rotating weekend off without using PTO. -Bonuses are kind of bad: Store Manager gets bigger bonus no matter what. Bonuses are usually pretty low anyway. - Favoritism: It exists. In my opinion, the district in which you are placed will determine the experience you will have. The District Manager(DM) and District Team Leaders (DTLs) set the pace and morale for the team. If you have an engaging upper management team, overall the rest of the site managers will also be engaged. If you have an upper management team that is not engaging, then more than likely that district will be less engaged.

    Continue reading
Found 52 reviews