FIS Employee Reviews about "work environment"

Updated Jan 21, 2021

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Found 239 of over 6,239 reviews

3.8
76%
Recommend to a Friend
89%
Approve of CEO
FIS CEO Gary Norcross
Gary Norcross
2,374 Ratings
Pros
  • "Work life balance along with good percentage hike(in 526 reviews)

  • "Work Environment is very friendly(in 207 reviews)

  • Cons
  • "Work life balance in merchant solutions(in 127 reviews)

  • "Too many changes in senior management(in 52 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "work environment"

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    1. 5.0
      Current Employee

      Working Culture

      Jan 7, 2021 - Configuration/Release Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance. Very cool working environment.

      Cons

      No cons as of now for me.

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    2. 3.0
      Current Employee, more than 1 year

      FIS Google Ads is a glorified call center.

      Jan 19, 2021 - Team Member in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - You get to talk to a lot of US folks if you're in P2P channel. (Non-Olympus) - You work with various Google Ads customer from a wide range of industry. - Olympus team gets the privilege's to research and get back to the customer with the correct resolution. In the process you get to learn a lot.

      Cons

      - P2P team purely focuses on the CSAT metric. Your main goal is to take the maximum number of calls in a day. - No checks to ensure that the resolution shared is correct or not. - I've worked both in Olympus and non-Olympus. Olympus team still tries to get the correct resolution to the client. But a lot of internal processes are there which makes the work hectic. - Toxic work environment is created as promotions are given to non-deserving people.

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      FIS Response

      Manager Employer Branding and Recruitment Marketing

      Thank you for your candid feedback. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or FIS Ethics Hotline.

    3. 5.0
      Current Employee

      Great company

      Jul 19, 2020 - Customer Service Agent in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1) Good work environment 2) Great opportunities 3) Few processes are good to make your career in 4) Company name is strong enough to out a good impression if found on your resume 5) You get to learn a lot

      Cons

      1) Work and life balance cannot be found at times 2) Stress is at an all time high ( depends in which process you are in) 3) Not much growth if you end up in customer service process 4) Long hours of work 5) Work load is always high

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      FIS Response

      Manager Employer Branding and Recruitment Marketing

      Thank you for your feedback. We think FIS is a great company, too! We are glad to hear that you appreciate the work environment, growth, learning, and career opportunities FIS. As a leading FinTech provider and a designated critical infrastructure employer, things can be fast-paced. It’s important to discuss with your manager and discuss work/life balance during your year-round performance discussions.

    4. 4.0
      Current Employee, more than 1 year

      Good

      Dec 7, 2020 - Senior Software Engineer in Mohali, Punjab, Punjab
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment and workplace. Good project flexible time

      Cons

      Increment not so good, increament should be good.

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    5. 4.0
      Current Employee

      Environment is good

      Nov 17, 2020 - IT Recruiter in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've work with FIS 1 year and here you will get Healthy work environment.

      Cons

      Company environment is very healthy and you can get opportunity to explore ur self.

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    6. 5.0
      Former Employee, more than 1 year

      A good company to work at

      Nov 27, 2020 - AdWords Account Strategist in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee Friendly Good Perks Work environment is good

      Cons

      Nothing as such. Overall a good company

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    7. 4.0
      Former Employee, more than 1 year

      Overall good place to work

      Dec 3, 2020 - Team Member in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best work environment, salary on time

      Cons

      less overtime, shift timing, cafeteria

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    8. 4.0
      Current Employee, more than 1 year

      Good place to learn.. Products are developed in latest technologies. Bit low in work life balance.

      Nov 12, 2020 - Senior Software Engineer in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and supportive work environment

      Cons

      Extended work timings quite often.

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    9. 5.0
      Current Employee, less than 1 year

      I have been working at FIS full time.

      Nov 8, 2020 - Financial Analyst in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and work environment

      Cons

      No Cons at this moment in timw

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    10. 3.0
      Current Employee, more than 5 years

      A long way with FIS

      Jan 5, 2021 - Senior Technical Writer in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Work Environment, open-minded, values contribution, appreciates the recognition, the growth opportunity is purely based on hardwork.

      Cons

      Some Management Decision is not up to the mark.

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