FRHI Hotels & Resorts Reviews

Updated 2 May 2021

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4.2
75%
Recommend to a Friend
99%
Approve of CEO
FRHI Hotels & Resorts CEO William R. Fatt
William R. Fatt
44 Ratings
Pros
Cons
  • "Work-life balance can be a challenge in hospitality(in 7 reviews)

  • "Long Hours for some roles - but I guess that is one downside of working in hospitality(in 7 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Awsome Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Back Office Associate in New Delhi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FRHI Hotels & Resorts full-time for more than 5 years

    Pros

    Good Company no any issues...

    Cons

    Awsome Company Not Any issues....

  2. "Fresher"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at FRHI Hotels & Resorts full-time

    Pros

    Nice one,environment,surrounding and best place

    Cons

    No cons,it all have pros


  3. "Awesome place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Room Dining in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at FRHI Hotels & Resorts full-time for more than 5 years

    Pros

    Good wage, great team, learn lots, management is fantastic

    Cons

    Hard to move into a different department.

  4. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Los Angeles, CA

    I have been working at FRHI Hotels & Resorts full-time for more than a year

    Pros

    The company has competitive pay and benefits.

    Cons

    Due to the nature of the business, and the hotel is open 24 hours a day... long hours and days.

  5. "Fun summer job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Royal Service Agent 

    I worked at FRHI Hotels & Resorts full-time

    Pros

    - great colleagues - fast paced environment - travel perks

    Cons

    - dealing with upset guests

  6. "Old fashioned hierarchy based management by Singaporeans"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Former Employee in Singapore
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at FRHI Hotels & Resorts full-time for more than a year

    Pros

    Managers who were expats were fantastic. Understood work life balance. Had genuine care and concern for staff.

    Cons

    Lack of respect between senior management. Senior management (directors) are often seen being sarcastic towards each other. Asian directors think they ‘own’ the place and are often seen belittling the expats. As this is often seen, AMs/ Managers think it is okay to do the same since the higher ups are doing it. Senior management tries to inculcate the typical ‘asian hierarchy’ fear into the lower management. As most of the staff has been there for a really long time, they consider Raffles their territory and any new joiners who do not give them ‘respect’ are being fed to the wolves/ talked about which makes the place a toxic work environment. Alot of ‘sucking up’ is needed to get into the good books of senior management. No place for growth and old timers tend to cling onto jobs till retirement. Long working hours of 12-14hrs a day. At times you are being given split day offs despite having to OT (which eats up into your off day). OT is not paid for. Having to work 65-70hrs per week - easily could report to MOM. Local managers arent paid enough and they think its the ‘industry standards’. Interns are expected to OT because theres a lack of staff. Lack of staff should be management’s problem. Not that of interns. If theres a lack of staff, be open to hiring. Not expecting your interns who are earning peanuts to be OT-ing

    Continue reading
  7. "GREAT"

    4.0
    Former Employee - Front Desk Receptionist in Toronto, ON

    I worked at FRHI Hotels & Resorts full-time

    Pros

    Good pay and benefits, and travel discounts

    Cons

    Stressful enviroment and guest love to talk down you.

  8. "Overworked and underpaid"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Supervisor in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FRHI Hotels & Resorts full-time

    Pros

    Free food every now and then

    Cons

    Be expected to work 9-11 hour shifts without any sort of compensation

  9. COVID-19

    "A good working environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dubai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FRHI Hotels & Resorts full-time for more than 5 years

    Pros

    Good working environment. Good for career development and growth.

    Cons

    Nothing much just because of covid everything went not so well

  10. "Raffles"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Dubai

    I worked at FRHI Hotels & Resorts full-time for more than a year

    Pros

    The staff are wonderful to work with

    Cons

    Pay is not worth all the work you are given

    Continue reading
Viewing 1 - 10 of 137 Reviews

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