FRHI Hotels & Resorts Reviews | Glassdoor.co.in

FRHI Hotels & Resorts Reviews

Updated Jun 19, 2019

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Found 104 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
90%
Approve of CEO
FRHI Hotels & Resorts CEO William R. Fatt
William R. Fatt
32 Ratings
  1. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at FRHI Hotels & Resorts full-time

    Pros

    Great employee lunches and parties

    Cons

    Company changes have changed company morale

    FRHI Hotels & Resorts2017-09-28
  2. "Used to be a better place to work"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Toronto, ON
      Doesn't Recommend

      I have been working at FRHI Hotels & Resorts full-time

      Pros

      Nice office, good location downtown Hotel discounts

      Cons

      A lot of turnover now due to company's acquisition by AccorHotels No clear strategy

      FRHI Hotels & Resorts2017-09-10
    • "Thumbs up company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Singapore
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at FRHI Hotels & Resorts full-time for more than 10 years

      Pros

      A culture that everyone yearns for! Teamwork, family oriented, great leadership.

      Cons

      I Can't think of any.

      FRHI Hotels & Resorts2017-08-24
    • "FRHI"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at FRHI Hotels & Resorts full-time for more than 8 years

      Pros

      Great environment, regular updates from top management on the progress & direction of the company

      Cons

      Very large corporate office led to less interaction with other teams

      Advice to Management

      None

      FRHI Hotels & Resorts2017-08-23
    • Helpful (3)

      "Be warned! Gulag conditions. Toxic environment. Favoritism galore."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Front Desk Agent in San Jose, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at FRHI Hotels & Resorts full-time for more than 3 years

      Pros

      Other colleagues, nice properties , meeting people , free food , room destination rates. People with relatively low skill can be promoted if they can stay for a year or so.

      Cons

      Completely incompetent management from top to bottom , horrible snitch, gossip/toxic work environment. Revolving door high turnaround, high burnout rate. Hotel is far from a luxury brand and is more like a glorified, large motel. No office supplies, antiquated computer and key making devices about 12 years old. Your expected to deliver a champagne experience on a beer budget. Human Resources is bumbling. completely inexperienced...

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      Advice to Management

      Management is aloof and the culture of fear is rife. Sell the brand , you are far from it once was and will never be again. Stop making college interns department heads and letting in low information , low cost guests make all the reservations at the "luxury" brand. Brand revenue is down over 40 percent since last year and by looking at the service/standards you can understand why.

      FRHI Hotels & Resorts2017-08-29
    • "Good reputation with incompetent management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Vancouver, BC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at FRHI Hotels & Resorts full-time for more than 3 years

      Pros

      Dynamic work experiences, most of employees are genuinely caring and helpful. Gracious benefits. Opportunity of relocation. Leadership training opportunities. Travel opportunities.

      Cons

      Incompetent management. High turn over. Great hourly wage but low salary with unrealistic expectations. Politics. Entitlement issue from inexperienced young management. No Work-life balance. No proactive feedback from management. Double standards.

      Advice to Management

      None. They never cared to listen for improvement. They need major restructuring with proper management team with professional business experiences.

      FRHI Hotels & Resorts2017-08-04
    • Helpful (2)

      "Once... A great Company to work for."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at FRHI Hotels & Resorts full-time

      Pros

      Pre- Accor Hotels acquisition in 2016, FRHI had been a company with great management vision, good people creating excellent work environment, high values and achieving targeted goals.

      Cons

      Post Accor Hotels acquisition: very poor management of the acquiring Company, lots of politics and incompetent team on the Corporate management level.

      FRHI Hotels & Resorts2017-06-20
    • "cook"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at FRHI Hotels & Resorts full-time

        Pros

        benefits were extensive and generous

        Cons

        scheduling was challenging for family with young children

        Advice to Management

        work life balance

        FRHI Hotels & Resorts2017-06-01
      • "Good employer"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at FRHI Hotels & Resorts

        Pros

        Fair pay, Benefits, Leadership, Beautiful hotels

        Cons

        Limited mobility in the UK

        FRHI Hotels & Resorts2017-04-11
      • Helpful (2)

        "Amazing company and heritage"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        No opinion of CEO

        I have been working at FRHI Hotels & Resorts

        Pros

        Great brands, lovely colleagues, good career growth opportunities. The hotels are great and the corporate culture is supportive. The benefits are competitive in the market.

        Cons

        Uncertain future of the brands since purchase by AccorHotels. The corporate office has had significant turnover and it is not clear who is still in place.

        Advice to Management

        Be careful about protecting the company culture through the integration

        FRHI Hotels & Resorts2017-03-11
      Found 104 reviews