Fareportal Reviews | Glassdoor.co.in

Fareportal Reviews

Updated 16 July 2018
439 reviews

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3.3
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Fareportal CEO Sam Jain
Sam Jain
274 Ratings

439 Employee Reviews

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Pros
Cons
  • "No work from home policy/very little PTO/almost no holidays" (in 24 reviews)

  • "No cons as it’s a great place to work" (in 17 reviews)

More Pros and Cons

  1. Helpful (2)

    "Score card GCR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Gurgaon, Haryana
    Current Employee - Senior Software Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fareportal full-time (More than a year)

    Pros

    Provide best office space and environment in gurugram.
    Food and transport issues have been resolved
    Interns hired on handsome comp.
    Kicking old and no performing employees
    Retaining valuable employees
    Ready for change, adapting new technology.
    Few employees posting negative reviews and i feel bad about it.
    We should have come up on front and talk about positives as well.

    Cons

    Still left with few non performer.
    30% of employees sitting ideal and manager assigning work to us because they feel we'll complete fast and in a effective way..that should not be the criteria.
    Do something for this.

    Advice to Management

    We are happy you guys have issued a warning letter to fmanagers favourite. They work like a PA for them


  2. Helpful (3)

    "Good to be here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Gurgaon, Haryana
    Current Employee - Senior Software Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than 5 years)

    Pros

    Lots of positive and quick change

    Cons

    Get rid of few employees

    Advice to Management

    Good job

  3. Helpful (2)

    "Great company good leaders and ER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ticketing in Gurgaon, Haryana
    Current Employee - Ticketing in Gurgaon, Haryana
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than a year)

    Pros

    I have been working at Fareportal in ticketing department More than 2.5 years.

    It is a best company who pays very Good salary , Free Transport and Meals ,good shift timings, fun at work place.

    Best team leads especially Nolan (Nitash Sharma ).He is the one who helped upskilled me and very supportive.

    Best ER Nitesh and Priya. They are very humble ,helpful and kind in nature.

    Overall best company to work

    Cons

    Location is not good outside office.

    Manager doesn't interact much with agents and don't take one of one session to provide feedback for improvement.

    Advice to Management

    Manager should work-on to up skills agent and according to their skills is an agent's is good in communication he or she should be put at calling rather than doing ticket only . Because that agent have quality for both.


  4. Helpful (2)

    "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Manager in Gurgaon, Uttar Pradesh
    Current Employee - Training Manager in Gurgaon, Uttar Pradesh
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than 5 years)

    Pros

    I part of the fareportal family for last 05 years & currently part of the training team.
    I have worked with multiple organisation & this by far is the one of the employee centric company I have worked
    I have blessed to work with a HOD like Fiona .
    We have a very supportive Paaq Er team ( Priya & Nitesh ) who work relentlessly to assist the training team at all times .
    It has been a great learning which has help me both product & grommed me personally.

    Cons

    The work environment at times becomes too overwhelming because of dynamic nature of work .

    Advice to Management

    We are heading the right direction


  5. Helpful (1)

    "Working here for 4 years and completely satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in Gurgaon, Haryana
    Current Employee - Senior Sales Executive in Gurgaon, Haryana

    I have been working at Fareportal full-time (More than 3 years)

    Pros

    Good incentives, good management, free food and cab facility available. HR staff is good and acknowledge the hard work and other matters on time

    Cons

    Location is bit challenging during rainy season, no parking available for own vehicle.

    Advice to Management

    Better location with parking facility is required.


  6. Helpful (2)

    "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Gurgaon, Haryana
    Current Employee - Supervisor in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than 5 years)

    Pros

    Good environment, Fun at work, handsome salary, Our business has started lot of on the floor appreciation program like Paaq Avengers which motivates us to deliver our best. Positive vibes on the the floor

    Cons

    Location - very far from City center


  7. Helpful (2)

    "It's an Excellent Place to work with. I love it because of it's environment and culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pune
    Current Employee - Assistant Manager in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (Less than a year)

    Pros

    1. Good Work Culture.
    2. Friendly People including Management staff and HR.
    3. Lively Environment
    4. Transport is Good.
    5. Good food, which is free.
    6. Prime Location of the office.

    Cons

    1. Office space is a bit of a challenge, as the desks are very close to each other.

    Advice to Management

    Keep appreciating the Good work, as it is done here.

  8. Helpful (2)

    "Good and supportive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Gurgaon, Haryana
    Current Employee - Agent in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (Less than a year)

    Pros

    Healthy and motivating work environmenti sit on ground floor which is the most lively floor of Fareportal bsomething or the other is always happening recently we have games available on the floor which we can play during our breaks n otherwise to get our mind off

    Cons

    Location and infrastructure and work place hygiene

    Advice to Management

    All good


  9. Helpful (3)

    "Appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in Gurgaon, Haryana
    Current Employee - Senior Sales Executive in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than 3 years)

    Pros

    I appreciate the initiative taken by Garima Khanna Ma'am (ER) and Tushar Sharan Sir (AVP).

    I had many issues which were pending for long and not really addressed.

    I tried to resolve my issues and shared my concerns with the management, however, they were all ignored and nobody was actually even bothered about it until I spoke with Garima Ma'am (Employee Relations). She listened to my concerns very attentively and assured me to resolve them in every possible way.

    They both not only listen to the employee's concern but also work on it very effectively.

    They are the real gem of the company.

    I really appreciate and encourage every employee of the company who is working with Fareportal should reach them if the management is not resolving their concerns or issues.

    Once again, thank you Garima Ma'am and Tushar Sir for your initiatives.

    You both deserve a very high regard in every manner.

    Cons

    Not as of now. Everything is good.

    Advice to Management

    Management should really care about its employees which are missing.


  10. Helpful (3)

    "Known for 2 things. Money and work pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fareportal full-time

    Pros

    Transportation, free food, ccd coffee, unlimited money. Once you get into this company you won't look at your salary ever again. Incentive will be your only motive.

    Cons

    Bad management. Immense pressure. Will change tour shift every week but as per company policy shift changes every 3 months but that won't happen. If u raise a complaint then no one will listen and even they do then u will get even more pressure than before. 9 hours shift 5 days working... Not going to happen you will work for 12 hrs and 6 days + shift will be change every 1 or 2 weeks.


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