Fareportal Reviews | Glassdoor.co.in

Fareportal Reviews

Updated 11 November 2017
367 reviews

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3.6
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Fareportal CEO Sam Jain
Sam Jain
229 Ratings

367 Employee Reviews

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Pros
Cons
  • no work from home policy (only some "special" people get laptops) (in 23 reviews)

  • Rest of the things fine no cons here (in 15 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    very good place to work.

    Cons

    nothing bad everything is fine


  2. Helpful (3)

    "Pathetic place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gurgaon, Haryana
    Current Employee - Anonymous Employee in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fareportal full-time

    Pros

    salary comes on time, cab, and food

    Cons

    no employee satisfaction. stupid rules and regulations.

    Advice to Management

    put talent on higher levels, not butt lickers


  3. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HR-Executive in Gurgaon, Haryana
    Current Employee - HR-Executive in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than a year)

    Pros

    Good Payout, Food, Transport, Good working environment.

    Cons

    Less Automation cause to manual work.

    Advice to Management

    Get some automation for support function.


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  5. "satisfying company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Gurgaon, Haryana
    Former Employee - Senior Sales Executive in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Fareportal full-time (More than a year)

    Pros

    no pressure..easy money..average..50 k....bad location

    Cons

    keep it up...doing great..but a very bad location

    Advice to Management

    fine...doing great.................needs to change location


  6. Helpful (4)

    "Very unprofessional and poor Managerial skill mamagers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fareportal full-time

    Pros

    I did not find any reason I had but not anymore.

    Cons

    There is no harm in the company but the Management. There is a saying when an employee leaves a company he or she leave the manager not the company. Don't just promote anyone just because they are in the system from long time. Leadership is a quality either train them to be a good leader or promote those who are are leaders.

    Advice to Management

    As per one of the study you can google also. 80% of the manager's are not fit to be managers. They are promoted either they are in the system from very long time or because of internal links. So improve the quality of the Management over all it will grow faster.


  7. Helpful (5)

    "Company only working for buttering kind of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Gurgaon, Haryana
    Former Employee - Team Leader in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fareportal full-time (More than 5 years)

    Pros

    Money only nothing else .... Rest company is not good at all

    Cons

    Anytime they will ask you either resign or we will fire you in short we will spoil your career and you would not be eligible to work any company in the world.

    Advice to Management

    All manager want buttering kind of people around him/her. If a person doing buttering and not doing any kind of work, for them ( Manager ) that per person is doing the best job and the person who is giving his/her 200% towards the work, for them ( Manager and Upper management ) is fool and not doing the work.


  8. Helpful (1)

    "Fareportal Review 2017"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than 5 years)

    Pros

    1.In recent Quarterly award ..i heard that Tech setup is moving from current location to another ..good decision though...but no official till now..as always last minute announcement..we are expecting from mgmt.
    2.Good to see upper management working hard to get the structure streamline but you need to train your manager how to deal with the reportees.
    3.Expecting good appraisals this year though last year was not bad.
    4.Start introduce new technology and spend some amount on technical training or hire certified trainer rather then spending on higher management for higher salaries.
    5.Good to see to ER involvement in business calls and stand up meetings that motivate us they can also understand our challenges.
    6.Good to see you are giving chance our employees to travel NY office but what is the criteria ?that should also clear otherwise you will only see boot lickers not performers.
    7.Lots of good initiative i have experienced in past from ER's end (one man army)coz he is everywhere.

    Cons

    1.Hire quality employees some of the folks can't even speak in English.
    2.No SOP on place everybody working with no brains with the name of PRIORITY.
    3.HR policies ..i think they are also in hurry to release without testing..then rest of the year..corrections ,roll back and all.now policies are somewhat good but not stable.
    4.Recent policy..i would say one and only transport policy ..when everything going good then transport dept. wants to justify whole dept. Salary,i am sure appraisals about ro come ..they will showcase the saving.
    5.Team Admin-same as always ..good for nothing
    6.Educate security guards and make easy process for us to step out of the building.

    Advice to Management

    Mr. Jain,
    This is only for you.
    1.Make higher management stable ....most of the attrition we have seen in higher management and your whole think tanker targeting mid and jr. Section.
    2.You are spending good amount of salary to the employees now it's time to add other factor as well.that would help you to retain good talent.
    3.Improve system quality majority of systems are out of date.

    4.US leadership :- Understand real time challenges..it's very easy to give order...friday release will not help us ..plan in advance.
    Also appreciate us if we are doing good job with in the timelines .

    I would like give you good rating keeping in mind we are growing and we should accept the changes.

    Thanks
    AA


  9. "Fareportal Pune"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pune
    Current Employee - Anonymous Employee in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (Less than a year)

    Pros

    Amazing work culture at Pune unit. Salaries are good. Management is friendly and approachable. Regular employee engagement activities.
    The domain is of Travel industry that makes it all the more interesting unlike other call centres.

    Cons

    We need expansion of working premises.
    Sales Teams have targets to meet.


  10. "Best work place in terms of work and money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subject Matter Expert in Gurgaon, Haryana
    Current Employee - Senior Subject Matter Expert in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fareportal full-time (More than 5 years)

    Pros

    Great place to work with and flexible environment with excellent platform for new comers

    Cons

    Too professional & zero tolerance on behavior issue

    Advice to Management

    Social activities


  11. Helpful (4)

    "Fraud process, pathetic company rules"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in Gurgaon, Haryana
    Current Employee - Senior Sales Executive in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fareportal full-time (More than a year)

    Pros

    Couldn't find any in last 14 months

    Cons

    Pathetic location, feels like working in a factory like labours.
    Forcefull stretch for login hours
    Diplomatic tactics
    Jail like environment
    HR recruiters are dumb....commucation skill is zero

    Advice to Management

    Improve the quality of staff and stop making Fools of employees.


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