FedEx Office Reviews

Updated 12 May 2021

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3.5
61%
Recommend to a Friend
73%
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
1,149 Ratings
Pros
  • "Good benefits, job security, indoors(in 185 reviews)

  • "Big company, great benefits, continuous training programs for professional development(in 165 reviews)

Cons
  • "They rely on team members to do everything that in other large companies would be handled by support staff, in order to save money(in 137 reviews)

  • "High expectations from upper management(in 102 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time for more than a year

    Pros

    friendly environment, supportive, good management, cultural activites

    Cons

    team leaders were not supportive

  2. "need"

    3.0
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee in Patna, Bihar, Bihar

    I have been working at FedEx Office full-time for less than a year

    Pros

    to make my life good

    Cons

    There is no any downsides

    Continue reading

  3. "good to hwve worked with"

    3.0
    Current Employee - Customer Services Associate in New Delhi

    I have been working at FedEx Office part-time for less than a year

    Pros

    good experience for further improvement

    Cons

    too busy as i have not been before

  4. "Good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Center Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FedEx Office full-time for more than a year

    Pros

    Good experience Good hours Fast paste environment Friendly co-workers Pay is ok

    Cons

    A lot to learn Lack of training Busy Rude customers Long hours

    Continue reading
  5. "Medium intensity - different day to day"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Shreveport, LA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at FedEx Office full-time

    Pros

    Mix of new and regular customers everyday, producing print orders can be fun but tedious based on the store's activity (a busy store vs. a slow store), creating shipping labels and packing items for shipping can be fun, self service area for customers to do things on their own

    Cons

    Management styles can differ (causing some friction amongst teams) from store to store even while the company has strong corporate branding, burnout can and will happen most likely but I could just be at a location with the wrong teammates for me, shipping and packing can suck at different locations based on equipment and space to pack items

    Continue reading
  6. "FedEx office"

    4.0
    Current Employee - Shipping and Receiving 
    Doesn't Recommend
    No Opinion of CEO

    I have been working at FedEx Office full-time for more than 3 years

    Pros

    Have health benefits but they are 1/2 of your salary if you opt for them.

    Cons

    Always understaffed but expected to over-perform under intense pressure from the long line of angry customers who have been waiting unreasonable wait times.

    Continue reading
  7. "Center Consultant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Center Consultant in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time for more than a year

    Pros

    Good Workplace for college student

    Cons

    Few team members working on one shift.

  8. "Big conservative & caring company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Email Marketing Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time for more than a year

    Pros

    Opportunity, high pay, supportive leadership, solid brand, diverse hiring

    Cons

    Slow to update tech, conservative values

  9. Helpful (1)

    "Good job beware of the managerial games that are played."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FedEx Office full-time for more than 3 years

    Pros

    You can transfer just about anywhere. Your always busy doing something. Working for FedEx looks great on your resume. You learn alot and get a great chance of networking with local businesses.

    Cons

    You can get trapped into a position or a location very easily. Its very stressful for a lot of people. You will always get a better pay rate as an external hire rather than an internal hire

    Continue reading
  10. "Assistant manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FedEx Office full-time for more than 3 years

    Pros

    Big company and can move up fast

    Cons

    Long hours and late nights

Viewing 1 - 10 of 2,359 Reviews

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