Fifth Third Employee Reviews about "upper management"

Updated 19 Nov 2020

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3.7
67%
Recommend to a Friend
82%
Approve of CEO
Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
509 Ratings
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Reviews about "upper management"

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  1. "Terrible culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Center Manager II 
    Doesn't Recommend
    Negative Outlook

    I worked at Fifth Third full-time for less than a year

    Pros

    Pay was okay. I made a few friends.

    Cons

    Upper management not the best. You must be like them in order to succeed. The culture is toxic. They micromanage you to death. I would not recommend working here.

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  2. Helpful (1)

    "High Stress"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in Cool Springs, TN
    Doesn't Recommend
    Approves of CEO

    I worked at Fifth Third full-time for more than 3 years

    Pros

    Pay, Job Security, Systems, Technology, Products

    Cons

    High Stress, Upper Management, Overtime, Unattainable Expectations

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  3. COVID-19
    Helpful (3)

    "Care, Less..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    Good benefits: health , maternity, 401k. Some job opportunity.

    Cons

    Lack of concern for employees. Poor management when it comes to a health pandemic- branches are without supplies and company was ill prepared in making sure there are adequate supplies in branches. Upper management is exposing themselves daily without appropriate personal protective equipment- running from store to store trying to ensure branches have something in hand when this should be a concern for the CEO and Senior Leaders. It seems as if they aren’t listening to their employees concerns and needs- front line branch employees are still required to be in the branch full time exposing themselves day in and day out without proper compensation. Though lobbies are closed company still asking that bankers schedule appointments without proper protection.

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  4. COVID-19
    Helpful (4)

    "Horrible Treatment Surrounding Coronavirus"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Personal Banker 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time for more than a year

    Pros

    Good 401K matching program and good training.

    Cons

    You’re just a number. The company will promise you incentive (if you hit/exceed your goal,) but may not pay you. Currently during the Coronavirus, the company is not providing cleaning supplies which were promised to arrive at every branch by March 13th. They are telling the public how they are protecting the employees but are not at all. There are branches where employees are getting the virus and upper management does not think it’s fit to do deep cleans or have the coworkers stay home for 14 days in case of exposure.

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  5. "Eh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker in Evansville, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time for more than 3 years

    Pros

    Team oriented Excellent pay Great upper management

    Cons

    Goals are hard to obtain

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  6. "Poor on boarding"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker II 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time for more than a year

    Pros

    Great place to build relationships with customers and have great interactions.

    Cons

    Turnover is high. Employees pushed out if they are not liked by upper management. Poor training all around. Does not care about the “little man” customer or employees. All about making money for themselves very much a sales job.

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  7. "Happy to work here"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter in Grand Rapids, MI
    Recommends
    Approves of CEO

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    401K match, family oriented and lots of room for growth.

    Cons

    Some disconnect between upper management and staff

  8. Helpful (2)

    "Headed the wrong direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Banker II in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time for less than a year

    Pros

    Ethical with its sales techniques as of 2019 With a good FCM (Financial Center Manager) you can learn and grow

    Cons

    Weekly, if not daily, computer/technology problems company-wide The branch often seems like a call center with everyone expected to make outbound calls throughout the entire day to bring in new business Fifth Third seems to be attempting to centralize its internal support system, which currently means waiting over an hour on hold with certain departments to get an answer for your customer When I was first hired the manager told me that the only thing that stays the same around here is change. And that has held true. Constant upper management movement which then brings in different management styles/expectations which can be hard to keep up with.

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  9. Helpful (1)

    "Meh"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Personal Banker in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time for more than 3 years

    Pros

    Great 401K match with up to 7%

    Cons

    Stressful environment created by upper management. The company culture is very poor and they definitely DON NOT care about their employees. This bank is all about politics. If you got connections in upper management, you’re taken care of and they’d push for you no matter what, but if not...........

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  10. Helpful (2)

    "Mortgage Lenders Beware"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fifth Third full-time for more than a year

    Pros

    Great benefits which encourage eating healthy, living a healthy lifestyle and you are rewarded for doing those activities. Tenured MLO's will quickly be forced to do more on their loans than any other lender and the new lender will learn how not to do mortgage lending.

    Cons

    Absolutely HORRIBLE processers and processing times. The way they handle loans, even with a new loan system is not efficient. There is very little management with the processing teams, which are not incentivized to close loans (they are only paid on dispositioning loans: funding loans or denying loans), so they have no skin in the game. Upper management talks a big game, but seem to be waiting and maxing-out their 401k, before they cash-out and retire. I never thought making the move to Fifth Third would be as bad as it turned out.

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