Fifth Third Employee Reviews about "upper management"

Updated Jan 14, 2021

To filter reviews, or .

Found 110 of over 2,620 reviews

3.7
68%
Recommend to a Friend
81%
Approve of CEO
Fifth Third President & CEO Greg D. Carmichael
Greg D. Carmichael
664 Ratings
Pros
  • "Good work environment, good benefits(in 116 reviews)

  • "Great benefits, good organization and great bank in the industry(in 106 reviews)

  • Cons
  • "Must be well liked by upper management(in 85 reviews)

  • "Too many sales goals to customers(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

    Return to all Reviews
    1. 2.0
      Current Employee, more than 1 year

      Good immediate staff, otherwise a wash

      Jan 14, 2021 - Personal Banker I in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -loved my coworkers, formed partnerships I'll have for the rest of my career -some of the customers really value what you do and you impact people's finances directly

      Cons

      -Unrealistic goals. Upper management really makes it feel like you are never doing enough and that you are underperforming despite working hard day in and day out -Bank mart employees work evenings and weekends with no extra compensation or benefits and are held to the same performance goals of traditional banks -Overall, disconnect between branch employees and upper management. The things that most branch employees would tell you is important upper management wouldn't agree on. It creates a constant discourse and a feeling that you're not appreciated for the work you do -Micro managing. As a large company I should've expected this more but they really try to tell you exactly how to do everything with little room for innovation or creativity

      Continue reading
      3 people found this review helpful
    2. 3.0
      Former Employee, more than 5 years

      Know how to play the game

      Jan 4, 2021 - Assistant Center Manager in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are good, work-life balance.

      Cons

      Must be well liked by upper management. If you are not a suck up you will not get promoted. People with lay less experience get promoted quicker because they know how to play the game.

      Continue reading
      Be the first to find this review helpful
    3. 3.0
      Former Employee, more than 3 years

      High Stress

      Jul 1, 2020 - Personal Banker in Cool Springs, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, Job Security, Systems, Technology, Products

      Cons

      High Stress, Upper Management, Overtime, Unattainable Expectations

      Continue reading
      1 person found this review helpful
    4. 2.0
      Current Employee, more than 3 years

      Care, Less...

      Apr 12, 2020 - Personal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits: health , maternity, 401k. Some job opportunity.

      Cons

      Lack of concern for employees. Poor management when it comes to a health pandemic- branches are without supplies and company was ill prepared in making sure there are adequate supplies in branches. Upper management is exposing themselves daily without appropriate personal protective equipment- running from store to store trying to ensure branches have something in hand when this should be a concern for the CEO and Senior Leaders. It seems as if they aren’t listening to their employees concerns and needs- front line branch employees are still required to be in the branch full time exposing themselves day in and day out without proper compensation. Though lobbies are closed company still asking that bankers schedule appointments without proper protection.

      Continue reading
      3 people found this review helpful
    5. 2.0
      Current Employee, more than 1 year

      Horrible Treatment Surrounding Coronavirus

      Apr 1, 2020 - Senior Personal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good 401K matching program and good training.

      Cons

      You’re just a number. The company will promise you incentive (if you hit/exceed your goal,) but may not pay you. Currently during the Coronavirus, the company is not providing cleaning supplies which were promised to arrive at every branch by March 13th. They are telling the public how they are protecting the employees but are not at all. There are branches where employees are getting the virus and upper management does not think it’s fit to do deep cleans or have the coworkers stay home for 14 days in case of exposure.

      Continue reading
      4 people found this review helpful
    6. 3.0
      Former Employee, more than 3 years

      Eh

      Jan 30, 2020 - Personal Banker in Evansville, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team oriented Excellent pay Great upper management

      Cons

      Goals are hard to obtain

      Continue reading
      Be the first to find this review helpful
    7. 2.0
      Current Employee, more than 1 year

      Poor on boarding

      May 22, 2019 - Personal Banker II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to build relationships with customers and have great interactions.

      Cons

      Turnover is high. Employees pushed out if they are not liked by upper management. Poor training all around. Does not care about the “little man” customer or employees. All about making money for themselves very much a sales job.

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Current Employee, more than 3 years

      Happy to work here

      Mar 3, 2019 - Underwriter in Grand Rapids, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      401K match, family oriented and lots of room for growth.

      Cons

      Some disconnect between upper management and staff

      Be the first to find this review helpful
    9. 2.0
      Current Employee, less than 1 year

      Headed the wrong direction

      Mar 2, 2019 - Personal Banker II in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ethical with its sales techniques as of 2019 With a good FCM (Financial Center Manager) you can learn and grow

      Cons

      Weekly, if not daily, computer/technology problems company-wide The branch often seems like a call center with everyone expected to make outbound calls throughout the entire day to bring in new business Fifth Third seems to be attempting to centralize its internal support system, which currently means waiting over an hour on hold with certain departments to get an answer for your customer When I was first hired the manager told me that the only thing that stays the same around here is change. And that has held true. Constant upper management movement which then brings in different management styles/expectations which can be hard to keep up with.

      Continue reading
      2 people found this review helpful
    10. 2.0
      Former Employee, more than 3 years

      Meh

      Feb 8, 2019 - Retail Personal Banker in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great 401K match with up to 7%

      Cons

      Stressful environment created by upper management. The company culture is very poor and they definitely DON NOT care about their employees. This bank is all about politics. If you got connections in upper management, you’re taken care of and they’d push for you no matter what, but if not...........

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 110 Reviews

    Popular Careers with Fifth Third Job Seekers

    JobsSalariesInterviews

    Work at Fifth Third? Share Your Experiences

    Fifth Third logo
    or