FinancialForce Reviews | Glassdoor.co.in

FinancialForce Reviews

Updated Aug 5, 2019

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Found 232 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
83%
Approve of CEO
FinancialForce CEO Tod Nielsen
Tod Nielsen
59 Ratings
  1. Helpful (1)

    "Disrupting the market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    Strong leadership, super smart (and fun) co-workers, great work / life balance. The company and product vision combined with the openness of executives creates a real ability to make an impact.

    Cons

    Transitioning to a more mature growth company has its' challenges; change is never easy. People should cease negativity and leverage the numerous internal options to provide positive recommendations for impacting a successful journey.

    Advice to Management

    Continue to invest in our people, improve processes, products and drive towards the customer for life model; we are well positioned for success.

    FinancialForce2018-10-16
  2. Helpful (3)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    I wanted to update my previous positive review to another positive review now that the honeymoon phase is over and being with FinancialForce over a year. Growing Pains, but the current Leadership Team is impressive and keeps me believing in what we are as a company working towards. Patches are in abundance, Quarterly Bonus a huge plus, protected accounts. There is an opportunity to make $$ with a great work life balance.

    Cons

    Need more internal career pathing/development. All outside hires.

    Advice to Management

    Transparency, Trust, and Culture

    FinancialForce2018-09-12
  3. Helpful (2)

    "Year 2, still loving it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    Super smart co-workers, great live/work balance, openness of executives, ability to make an impact. Platform story is strong

    Cons

    Transitioning to a more mature company has its bumps, especially for entrenched development management in Harrogate that aren't used to a Bay Area type pace/culture. Sales Execution/Forecasting had been a weakness of two previous CROs. Many employees don't understand the true value of the platform and the opportunity/benefits for customers.

    Advice to Management

    Continue to improve products and drive towards profitability, we are well positioned for success. Focus on sales execution and remove those who can not sell

    FinancialForce2018-09-04
  4. Helpful (14)

    "No Foundation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    There are somewhat competitive benefits.

    Cons

    High attrition rate, poor leadership, over-worked employees, minimal structure and low compensation.

    Advice to Management

    Prioritize your employees. Pour into training what you have instead of constantly rehiring. Build the executive team better.

    FinancialForce2018-09-06
  5. Helpful (2)

    "Amazing culture and work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for less than a year

    Pros

    FinancialForce offers best in class solutions and amazing work / life balance. Being a part of the Salesforce ecosystem, with a well known brand, prospects are very open and keen on taking meetings and having conversations. The pay is great, significantly above market average for similar type roles in Chicago. Variable compensation is very real, unlike other sales roles at companies that sell you on OTE and don't deliver....

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    Cons

    There is some misalignment between marketing, sales operations, and the business development organization. There are too many restrictions on accessing certain reports and functionalities within CRM. Typical growing pains of a startup moving into a more mature phase.

    Advice to Management

    Don't overdue the transition to a mid-market business by putting in too many burdensome policy's and procedures within sales operations. The only way to ensure data integrity is to hold every employee accountable for their actions. That means opening up CRM privileges, rather than restricting.

    FinancialForce2018-08-16
  6. Helpful (1)

    "Support Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I worked at FinancialForce full-time

    Pros

    The teams are extremely helpful to each other.

    Cons

    Processes are constantly changing to try to improve customer service.

    Advice to Management

    Try to automate things as much as possible to minimize manual work. Hire more people if your plans are to offer world class support instead of forcing people to do more and still try to close as many cases as possible.

    FinancialForce2018-08-20
  7. Helpful (20)

    "Place went downhill fast"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FinancialForce

    Pros

    You have the opportunity to work with some really smart and driven people but that number has dwindled rapidly due to attrition. Benefits were good, they pay towards gym membership and commuting.

    Cons

    Where to begin? FinancialForce at one point was an awesome place to work, amazing culture, fun work, fun people, just overall a great environment to be in but things have gone downhill over the last year and a half. Products have lagged behind competition and the attrition rate is higher than any company I've ever worked. It was highly discouraging to see top performers leaving and being replaced with people that were...

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    Advice to Management

    Please do a better job of listening to your employees and INVEST IN THEM. Reward good employees. Pay folks what they're worth. You shouldn't have to leave for another company just to receive a better salary. Put more investments into your products. They're falling behind the competition. And finally, do whatever is needed to stop all the attrition. You'll keep losing great employees if things don't change.

    FinancialForce2018-09-06
  8. Helpful (16)

    "Lost its soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FinancialForce full-time for more than 3 years

    Pros

    Work-life balance and flexibility. Compensation is fair

    Cons

    New ceo and new execs No respect for long service employees Major Lack of communication Products are not selling Feels like execs are just there to cash out and beef up resumes Lacking clear processes Private equity funding model

    Advice to Management

    It’s become obvious you are setting yourselves up for a big payout exit, and the rest of the employees are not important. You have taken a great company full of potential and turned it into an embarrassment and a toxic work environment.

    FinancialForce2018-08-05
  9. Helpful (9)

    "Failing the people who built the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Consultant in Harrogate, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than 5 years

    Pros

    - The people you work with. - Good platform exposure - Friendly and welcoming company - A few nice perks.

    Cons

    - Exec team just interested in shaping the company for IPO - Lost direction, endless process changes with little effect - Little reward for working hard - No career progression except for a "chosen" few

    Advice to Management

    The company once had a good "breaking into the market" feel, while I realise that had to change change, it's sad that instead of solidifying that position it feels like the company is just being geared up for a sale. Would love to see decent structures in place to ensure career progression, service improvement, repeatable success. Instead it's all about marketing the company as profitable with no concern about long...

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    FinancialForce2018-08-07
  10. Helpful (2)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time

    Pros

    Great positioning in the market and partnership with Salesforce

    Cons

    Currently reinventing itself with some growing pains

    FinancialForce2018-07-27
Found 232 reviews