Firestone Complete Auto Care Reviews

Updated 14 Jun 2021

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Found 1,083 of over 1K reviews

3.2
48%
Recommend to a Friend
60%
Approve of CEO
Firestone Complete Auto Care President Marko Ibrahim
Marko Ibrahim
26 Ratings
Pros
  • "good pay if you can make your hours as tech(in 60 reviews)

  • "Good benefits, good pay good work life balance(in 54 reviews)

  • Cons
  • "Long hours no work life balance(in 164 reviews)

  • "upper management needs more structure(in 80 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee

      Good place to start

      14 Jun 2021 - Maintenance Texhnician in Easton, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and benefits for an entry level technician, variety of vehicles to gain experience from

      Cons

      Work gets repetitive after a while if you stay as an MT and don’t educate yourself and move up

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    2. 4.0
      Former Employee, more than 1 year

      Great employer

      13 Jun 2021 - Technician in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and flexible schedule

      Cons

      Communication from manager to employees lacks at times

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    3. 5.0
      Former Employee, less than 1 year

      Complicated

      3 Jun 2021 - Retail Sales Associate in Lynn Haven, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is team environment for male domination related to tech or mechanical skills.

      Cons

      Fast pace environment for individual new to auto care as a retail associate.

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    4. 2.0
      Former Employee, more than 10 years

      Not what it used to be

      12 Jun 2021 - Retail Customer Service Manager of Tire Sales in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great co-workers. Education opportunities.

      Cons

      Corporate politics. Focus more on the reports than the experience for the customer and the employee. Felt like you were just a tool for them, certainly not cared for.

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    5. 2.0
      Current Employee, more than 3 years

      Decent Pay

      2 Jun 2021 - Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get paid well if you are a solid store. Promote from within.

      Cons

      Continual top down pressure. Micro management with an emphasis on micro. You are a number, completely replaceable and worthless to the corporate side of the company.

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    6. 2.0
      Former Employee

      Wouldn't work again

      8 Jun 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and decent benefits

      Cons

      Literally everything else. Terrible management and upper management. Long hours that doesn't give you any free time. Company only cares about money

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    7. 3.0
      Current Employee, more than 3 years

      Run

      9 Jun 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay for retail, immediate supervisors are pretty good

      Cons

      Long hours, constant threats of termination, rude entitled customer base

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    8. 5.0
      Current Employee

      Great

      20 May 2021 - Sales Representative in Smyrna, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, Management, coworkers, commission bonus

      Cons

      none really! busy sometimes but it helps commission

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    9. 4.0
      Current Employee

      Address customer needs and fix problems properly

      20 May 2021 - B Level Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and decent management

      Cons

      The work to life ratio

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    10. 5.0
      Current Employee, more than 5 years

      Great place to work

      28 Apr 2021 - Area Manager in Jackson, MS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Career Development and the ability to help others develop their careers.

      Cons

      Task saturation is probably the only con.

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    Viewing 1 - 10 of 1,083 Reviews

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