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Hello, My current employer is EY GDS. I got an offer from sumologic. When i went to manager he says its the worst company and too small. Current CTC: 13.4 Sumo CTC: 21.8 YOE:7.2 Cybersecurity EY working on mdr and threat hunting focus. Sumo role basically is offering VM,IR Please advise as i dont know much about SumoLogic
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "I had a bad manager who indirectly forced me to leave" (in 38 reviews)
- "Bad Leadership" (in 20 reviews)
- "Needs better middle management" (in 10 reviews)
- "Horrible compensation structure from 2023 which doesn't pay for your first 25% achieve." (in 9 reviews)
- "Leadership means well but many are incompetent nor have the proper experience for their title (again, lots of internal favoritism)." (in 7 reviews)
- 3.022 Jun 2023Product SpecialistFormer Employee, more than 1 yearChennai
*Work environment *Flexible work nature if you have a good team lead/manager. *Unlimited food, snacks, beverages and cab facility.
No scope to learn much if you are into support. They just offer mere product support and all the tools used will be of their company's product so when you come out of the company you will have nothing to put in your resume. Work load will be higher gor certain products and the company has become more into customer centric now-a-days. Previously it was both employee centric and customer centric. They just run behind the metrics and the amount of surveys you recieve. Recent process changes for customer facing roles has given a feeling of a call centre job as you will be expected to join call with customer for anything and everything. No freedom to write emails free styles, you just have to follow their own template. There will be audits done on the tickets which is another headache.11
- 4.05 Sept 2023Lead Account ManagerCurrent Employee, more than 3 yearsChennai
Amazing work culture and work-life balance. The company has a strong vision that they are moving towards. They are backing it up with strong reliable products which are paced with the developments happening in their industry and market in general. Great leadership. Pays above market standards. Also depends on your role and the experience level you have. Decent career growth opportunities. Performance based.
The only Con is that one has to move down to Chennai in order to ensure visibility and long-term growth. Lack of flexibility in terms of location but it strongly depends upon the team and their managers also.
- 4.021 Sept 2023Customer Success Manager (CSM)Current Employee, more than 3 yearsChennai
Great culture and Upper level management
I don't have any big cons at the moment
- 1.029 May 2023Sr ManagerFormer Employee, more than 5 years
CEO. His passion, vision and love for the company is unmatched. Great products. Amazing co workers You will find lot of passionate people Company is growing
Do not even dare to join pre sales apmea or any role in this region. Leaders are extremely toxic, dangerous. Number of people leaving presales org is a testimony. Extremely political, her rapport with management is good and manages optics well so anything you say falls in deaf ears. She has opinion on every business but half baked knowledge and this creates a rift which affects her own teams ability to collaborate. Beware. Company is great but the new set of leaders are autocratic and behaves as if they own the company. Even the best of best performers are let go, and your role can be changed or downgraded any day even if you are in the top 1% in performance. Salaries are low compared to competition. You wont feel safe. A review from someone who loves the company and was easily one of their best performers.19
- 1.020 Sept 2023Product SpecialistFormer Employee, more than 1 yearChennai
cab, cab, cab, location, food
where do I start? all negative reviews are true without a doubt. from politics, favoritism, cheap managers, to getting away with all sorts of harassment, this is not the place you should be walking into, especially if you're a woman
- 1.027 Aug 2023Senior Software EngineerFormer Employee, more than 5 yearsBengaluru
There are better companies than this. . nothing as such
At Freshworks, cultural diversity seems to be primarily focused in Chennai, where they celebrate Madras Day. However, it's important to note that they may not be fully aware that Kannada Rajyotsava holds significant pride among Bangaloreans in the vicinity of Bengaluru. The company's recruitment pattern appears to lean towards a biased approach, with fewer opportunities for hiring Bangaloreans, thus perpetuating this imbalance. This leads to a lack of recognition for those outside of Chennai. For instance, a highly skilled candidate I personally recommended underwent an extensive and rigorous interview process spanning three consecutive weeks, only to be declined by the recruiter without any substantive feedback. It's crucial for fair treatment to be extended to all individuals, irrespective of their location.6
- 3.018 Sept 2023Lead Data AnalystCurrent Employee, more than 3 yearsChennai
It was a company with Employee first mindset
Going Ipo made the importance on employees go down No work from home
Freshworks Reviews FAQs
Freshworks has an overall rating of 3.8 out of 5, based on over 1,908 reviews left anonymously by employees. 71% of employees would recommend working at Freshworks to a friend and 65% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.
71% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Freshworks 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.