Funnel Reviews

Funnel hired me as a remote employee. They knew where I lived (3 hour drive from the office) and I was assured by the hiring manager and recruiter that was fully acceptable. Within 1 year of working there and achieving outstanding results the CEO in Sweden announced RTO for everyone, putting dozens of employees out of a job or forcing them to pick up their lives an move with 0 financial assistance and less than 2 months notice. Leadership (based in Sweden) is out of touch with their employees and lacks any decency or morality. Leadership in Boston/US in nonexistent as it is made up of spineless cowards who say yes to the boss while admitting what is happening is not for the benefit of the company. If you are hired to be a people manager, advocate for your people. If you are hired to be a leader, lead. But to sit back and talk out of both sides of your mouth is weak character and emblematic of the type of organization that Funnel is to its core. Working at Funnel now means you will be micro managed, and your time in and out of the office will be tracked via electronic key cards, you will not be judged by the quality of your work but rather by how much you are willing to suck up to upper management in Sweden when they visit the US. Top performers are not valued here. If you like to word hard and be rewarded this is NOT the place for you.

The customer success leadership in Boston and Sweden the last several years has been pretentious and unaccountable. I genuinely feel bad for the founders and the sales leaders pushed out due to the lack of effort of others. CS managers and leaders have complained and expressed resentment about the sales team and company direction while making excuses for not performing the basic responsibilities of their roles. It has been disheartening to the morale of those who have been devoted to see all are not held to the same standard.