Fyle Customer Success Executive Reviews
Updated 25 Feb 2023
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Found 9 of over 124 reviews
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- Current Employee★★★★★
Pros
Work Culture Perks Fully Remote Growth Amazing Leaders
Cons
There are no Cons as such.
- Current Employee★★★★★
Incredible people & Incredible culture
8 Feb 2023 - Customer Success ManagerRecommendCEO ApprovalBusiness OutlookPros
1. No micro-management - kind managers 2. Flexible work hours- take ownership of your work 3. Good scope of growth - be open to new learnings 4. Awesome company culture 5. Genuine care and concern for the mental and physical well-being of employees.
Cons
Thankfully, none! Awesome company to work for!
- Current Employee, less than 1 year★★★★★
Pros
- Amazing work culture - Teamwork at its best - Scope to grow, learn and be innovative - Skills over grades - Easy to balance between work and life - Extremely supportive team
Cons
- None one can think of
- Current Employee★★★★★
Pros
1. Amazing culture of the company that looks out for its employees along with being customer centric organization 2. Gives each and every employee an opportunity to grow and scale within the company 3. Provides training and development for continuous growth 4. Gives propotinante compensation based on day to day work 5. Additional perks
Cons
Can't think of anything much
- Current Employee, more than 1 year★★★★★
Great place to work at
6 Oct 2021 - Customer Success Executive in BangaloreRecommendCEO ApprovalBusiness OutlookPros
I worked at Fyle for almost 2 years, had an amazing team. Everyone was really helpful. Had a good work life balance, company takes care of its employees. People success team actually takes care of employee well being, great perks. Managers were supportive. Overall really good culture
Cons
No proper rewards and recognition and not much is being done about Learning and Development of employees, though there is a budget and we can choose from courses, again this is something that’s being worked on, so this might change with time
Continue reading - Current Employee★★★★★
I think this organisation takes away all the awards in terms of work experience. I just love working for Fyle.
10 Mar 2021 - Customer Success Executive in BangaloreRecommendCEO ApprovalBusiness OutlookPros
1. Completely remote company. 2. Flexible working hours. 3. Amazing employee benefits. 4. Very supportive and open-minded team.
Cons
I haven't faced anything of that sort yet.
- Former Intern, less than 1 year★★★★★
I was really happy to join the firm after reading the glassdoor reviews, but my experience was different
2 Mar 2021 - Customer Success in BangaloreRecommendCEO ApprovalBusiness OutlookPros
Extra allowances, flexible timings, and flexible with off and emergency leaves
Cons
Singling out the Individual if they don't like you
Continue reading - Current Intern, less than 1 year★★★★★
Unlearning and learning new ways, career-wise and personality wise. Such growth, much wow!
16 May 2020 - Customer Success in BangaloreRecommendCEO ApprovalBusiness OutlookPros
I decided to join Fyle the moment I laid eyes on the way they described the work and their work culture. I saw a promising work culture, filled with energy and enthusiam. Being an intern and a noob to expense management software, I had so many doubts which I thought would make me look silly, but no! No doubts are silly here. You don't need to be a jack of all traits as Fyle believes that learning is a process and it takes time to master the same. The whole team is inspiring and my god! They are always smiling! The meetings, weekly sync up's and one on one's never failed to surprise me as it's always been insightful both professionally and personally. It's been three weeks now and god, do I love this company! So many exclamations!! So glad to be a part of Fyle. P.S: I am unapologetically human here! Always curious, always learning :)
Cons
Who am I kidding? No con's at all. Ignore this field please.
Continue readingThank you for your kind words!
- Former Employee, less than 1 year★★★★★
Pros
1. Simple product 2. Nothing new to learn 3. Young and energetic outside of work
Cons
1. They post job opening as Customer Success Manager on Instahyre but they offer you the role as “Customer Success Specialist” 2. When you mention this concern, they say it will be taken care of when u leave the company but the reality is different. 3. They will not change the designation as promised over mail as well 4. The Team is very goal oriented individually but do not have the skills to empower others and let them thrive in the role. I do not think anyone with this attitude will succeed in industries like Ed tech or Gaming where you have to constantly come up with new ideas to engage your customers 5. From a career standpoint, not a good option. If you have ideas, try somewhere else. Here you will be stuck in a limbo..
Continue readingFyle Response
We treat everyone with respect at Fyle, even if they no longer work here. Unfortunately, we are being forced to respond. We will stick to the facts. * The reviewer did have not have any experience in Customer Success, which was a strong requirement for the role * Therefore, we offered a different title. This was mentioned explicitly in the job letter and we had a discussion about it before the reviewer joined * The understanding was that if the reviewer performed well, we will revisit the title in 6 months. There was no promise of changing title "when leaving the company" (this makes no sense, anyway) * The reviewer joined in March 2019 * The reviewer lasted less than 3 months at Fyle (Jun 2019) * The review was posted May 2020 * We have not had any other departures from our excellent CS team in about 2 years
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