Gainsight Reviews

Updated 14 Jun 2021

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Found 171 of over 183 reviews

4.7
95%
Recommend to a Friend
98%
Approve of CEO
Gainsight CEO Nick Mehta
Nick Mehta
140 Ratings
Pros
  • "The work environment is amazing(in 22 reviews)

  • "Great learning in customer success(in 17 reviews)

  • Cons
  • "work/life balance can be looked at(in 12 reviews)

  • "Excellent place to drive your career in Customer Success(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Great place to grow and work

      7 Jun 2021 - Manager in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Lots of growth opportunities - Takes very good care of employees - Transparent structure. - Very true to the values for being Human First

      Cons

      - Work-life balance can be difficult to maintain

      1 person found this review helpful

      Gainsight Response

      Chief Product Officer

      Thank you very much for the review!

    2. 5.0
      Current Employee, less than 1 year

      Employee First Organization

      31 May 2021 - Strategic Engagement Manager in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Support to employees is great. I could sense that in my initial days itself. My manager and leadership are very helpful during these surreal times of Covid19.

      Cons

      I am yet to figure out but essentially remote working style in the initial days is a bit challenging with my working style.

      Be the first to find this review helpful

      Gainsight Response

      SVP and Country Head-India

      Thank you for your feedback. When we are in a better shape with Pandemic , we will open up our offices in phased manner and provide flexible arrangements.

    3. 5.0
      Current Employee, more than 1 year

      Human first!

      27 May 2021 - Anonymous Employee in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nick is the most fun CEO ever. The organization cares a lot about their employees and their families. Thye dont just say it, they do it.

      Cons

      Nothing so far. Hope this continues.

      Be the first to find this review helpful

      Gainsight Response

      CEO

      Thanks for the kind words! -Nick

    4. 5.0
      Current Employee, less than 1 year

      Best company ever

      4 May 2021 - Software Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great tech stack Amazing and helpful teammates, always learning from peers Steep learning curve Great managers, always helpful, and push you forward, human first approach. Great company values, diverse yet inclusive. Superb support during covid times.

      Cons

      Sometimes work can be hectic, more work in work from home situations.

      Continue reading
      2 people found this review helpful

      Gainsight Response

      Chief Product Officer

      Thanks for your post!

    5. 5.0
      Former Employee, more than 3 years

      Its a great company to work with

      28 May 2021 - Software Developer in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will have a great career growth

      Cons

      There are no cons about this company

      Be the first to find this review helpful

      Gainsight Response

      CEO

      Thanks for the kind review! -Nick

    6. 5.0
      Current Employee, less than 1 year

      Awesome Atmosphere

      1 May 2021 - Cloud Operations Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Recently Joined Organization and felt that Atmosphere is really awesome. Surrounded by professionals Working to excel in their fields. Values are really good and they implement on them.

      Cons

      NA Nothing as of now

      Be the first to find this review helpful

      Gainsight Response

      SVP and Country Head-India

      Thank you for your review and being part of the team !

    7. 4.0
      Current Employee

      Success for Diversity

      4 Mar 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Liberal and human approach, if you a manager, you can survive easily. management always supports managers even if they are wrong multiple times. 100% of your team can resign but the manager will not face any questions. Instead, the manager gets a free hand to hire his loyalists and also bloat the headcount A true paradise for diversity. if you are a woman or LGBT, you can ask anything and you will get everything u dream of, you will get all opportunities irrespective of your potential and your performance will not be evaluated on the same scale.

      Cons

      Many times the organization gets highly biased and gives opportunities truly on diversity perspective with a huge derailment from the concept of diversity spends lot of time, effort and resources on programs which does not add any value to the organization's growth

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 3 years

      Company with Rich Values

      19 Mar 2021 - Sales Operations in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work Culture is good Leadership are very effective Flexible working hours Attrition rate is very less compare to industry standard CEO is very transparent and one of the best CEO of Industry. A Category creator in SaaS industry

      Cons

      There is no Parity is Salary and compensation structure at different Departments and Functions.

      1 person found this review helpful

      Gainsight Response

      SVP and Country Head-India

      Thank you for your review including feedback on parity. Rest assured we go by market benchmark but will relook at data.

    9. 5.0
      Current Employee, less than 1 year

      Great company values

      13 Apr 2021 - Associate Software Engineer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very strong values and great work environment.

      Cons

      None that I can think of now

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      one of the best companies I've worked till now

      8 Apr 2021 - Lead Analyst in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Human First Company in this competitive world

      Cons

      Nothing in terms of cons or disadvantages

      Be the first to find this review helpful

      Gainsight Response

      SVP and Country Head-India

      Thank you for your review.

    Viewing 1 - 10 of 171 Reviews

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