Gainsight Reviews

Updated 27 Aug 2020

To filter reviews, or .
4.2
84%
Recommend to a Friend
89%
Approve of CEO
Gainsight CEO Nick Mehta
Nick Mehta
109 Ratings
Pros
  • "Open work environment/ transparency of company(in 20 reviews)

  • "Gainsight is a growth engine within a still untapped and hungry Customer Success market(in 15 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Good Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gainsight full-time for less than a year

    Pros

    - Great work environment - Flexible timings - Good Learning scope with different people around the world

    Cons

    No cons observed till now

    Gainsight Response

    Chief Product Officer

    Thank you very much for posting your perspective. I am especially happy to hear that you are learning a lot. That is part of what we hope to have with our Success for All value -- our teammates succeed along with our company and customers.

  2. "Truely Human First Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager Product Design in Hyderābād

    I have been working at Gainsight full-time for more than a year

    Pros

    - Awesome company to work with - Good Pay - Fantastic culture

    Cons

    - Get more logos - Lets goto IPO

    Gainsight Response

    Chief Product Officer

    Thank you very much for your post. I am thrilled that we have ben able to invest so much in world class design. It has been a great example of success for all -- great for customers with a superior experience, great for investors as our company is just better, and great for teammates with challenging and interesting work.


  3. "Great working and learning culture."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gainsight full-time for more than a year

    Pros

    Work culture is really great Flexible timings

    Cons

    None that I can remember.

    Gainsight Response

    Chief Product Officer

    Thanks a lot for posting your review and for contributing to our positive work culture.

  4. "Gainsight in transformation: Jump on the boat till before it reaches far"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gainsight full-time for more than a year

    Pros

    Ownership, Flexibility, Trust, Appreciation, Complex problem to solve are what you will get at Gainsight. You will brush your skill everyday in the most optimum manner

    Cons

    Infrastructure, On boarding Training, Accommodation and Stay Preferrence

    Continue reading

    Gainsight Response

    Chief Product Officer

    Thanks so much for your post. We have invested so much in design over the past few years, so it’s great to hear all the positives about your experience here at Gainsight. Accommodations, when it comes to hotels and offices, are something we constantly look at and as the world starts to return to normal, we will definitely use this feedback in order to incorporate it into our daily operations. We are also investing a ton into onboarding now, especially given that all of your new teammates onboard remotely these days.

  5. "Used to be good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gainsight full-time

    Pros

    People treatment, every aspect is taken good care by the management and inspiring leadership

    Cons

    Becoming a manager yes company. always say yes to manager to grow vertically. You can still say no to the manager, but your growth curve will be extremely slow. processes and practises are stable. Your managers view on you decides everything, does not matter what you are worth.

    Continue reading

    Gainsight Response

    SVP and Country Head-India

    Thank you for sharing your feedback. I am glad you appreciate "human first" people treatment. I am very sorry to hear that you didn't have a great experience regarding Manager. We trust and respect our managers. Towards this, we are constantly striving to equip our Managers and all teammates with the behavioral skills that would help create an environment of trust, respect, appreciation, remove bias and create camaraderie in teams. We take your feedback in earnest and we will continue to strive to get better .

  6. "Good company with care for employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gainsight full-time for more than a year

    Pros

    Company cares for employees. And there is good potential for career growth

    Cons

    Not that big. Small ones which you usually see in other companies

    Gainsight Response

    VP Customer Success

    Glad to hear! Thank you for posting the positive feedback and all the best!

  7. "Interview Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Hyderābād
    Recommends
    Positive Outlook

    I have been working at Gainsight full-time for less than a year

    Pros

    Good company for IT guy. A very good environment to work

    Cons

    Delay in the promotions. And in the peak time number of hours increases

  8. "Good"

    4.0
    Current Employee - Software Engineer in Hyderābād

    I have been working at Gainsight full-time

    Pros

    Great learning opportunities if you're up for learning

    Cons

    The package isn't competetive with the market

    Gainsight Response

    Chief Product Officer

    I am very glad that you are finding learning opportunities. We certainly do have lots of interesting work. Our teammate success team works hard to make sure that we calibrate to the upper end of the market when setting up our packages. It sounds like your experience is different. Thanks for sharing it.

  9. COVID-19

    "Great place for work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gainsight full-time for less than a year

    Pros

    It's an employee friendly workplace where your work will be valued. The management and HR team team is superb at providing supported. During the lockdown due to the COVID-19 situation, I had to stay in hotel for 1 month and they made sure I was ok and had everything to do my work. Work-wise also its great. Although I would be leaving here due to some personal reason, but certainly I would recommend Gainsight based on my short, but, delightful experience. There are very few companies out there where an employee is valued above all. I really loved the way they maintain their core values. #SuccessForAll

    Cons

    I found no cons till now.

    Continue reading

    Gainsight Response

    Chief Product Officer

    Thanks for the kind words and for your contribution. Best wishes.

  10. "I have been working at Gainsight full-time around 2 years"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gainsight full-time

    Pros

    The staff is friendly and ready to help, flexible timings.

    Cons

    Travel allowance is very low.

    Gainsight Response

    Chief Product Officer

    Thank you very much for your positive review and comments. Best wishes.

Found 132 reviews