Genpact Atlanta, GA Reviews

Updated 18 Jan 2021

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2.7
73%
Recommend to a Friend
79%
Approve of CEO
Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
9 Ratings
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Sales in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at Genpact full-time

    Pros

    Constantly changing / constantly evolving / constantly learning

    Cons

    Have to be well connected for upward mobility

  2. "Looking before getting laid off"

    4.0
    Current Employee - Auto Appraiser in Dallas, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time

    Pros

    Work from home/ left alone for the most part as I am self motivated with my work

    Cons

    Not enough clients to keep consistent work coming through

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  3. "Assistant Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genpact full-time for more than 3 years

    Pros

    Work from Home, good PTO, 401k matching.

    Cons

    Little guidance from management, lots of travel

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  4. "Do no accept the offer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Associate in Atlanta, GA

    I worked at Genpact full-time

    Pros

    Good for entry level positions

    Cons

    work culture in Genpact is not good at all

  5. "Good environment to Learn new Technologies"

    3.0
    Former Employee - Oracle Database Administrator in Atlanta, GA

    I worked at Genpact full-time

    Pros

    Multiple customers with all technologies

    Cons

    Long Hours of work and no work life balance

  6. Helpful (4)

    "Biased and Unapproachable"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Claims Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genpact full-time for more than 8 years

    Pros

    Education and training availability.

    Cons

    Banding and advancement totally discretionary with no employee input. Cultural bias is very evident. Transplanted management does not trust American employees. We were told that the company embraced working remotely after 8 months of working remotely and being a high volume producer, was required to return to the office at managements whim. Commute added 3 hours to my work day and expense. Salary review was here it is, with no discussion or interview on management review, Titles were given without review of past experience or education. Experienced personnel were treated as uninformed employees. There was no local HR to speak of, except for an administrative assistant who was clueless. Remote HR was a BOT. You were nothing unless you were working on a Green or Black belt project. They talk about IA and Robotics as if it is the end all. Company talks a good game, but does not keep their promises. Beware if you join that you will just be an employee number.

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  7. Helpful (1)

    "It was ok...when it was bright claim"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Genpact full-time for less than a year

    Pros

    Lots of positive changes, very family oriented, salary system

    Cons

    turning into a call center

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  8. Helpful (1)

    "Bad for advancement"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Oracle Database Administrator in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genpact full-time for more than 8 years

    Pros

    Consultants are only valuable if project exists , bench time is short and they place Indian employees first

    Cons

    Nothing positive to say about this company

  9. Helpful (6)

    "Very Toxic and Disogranized Organization"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Sandy Springs, Fulton, GA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Genpact full-time for more than 5 years

    Pros

    Benefits are comparable to most large companies.

    Cons

    Genpact is a very disorgranized and choatic company to work for. There is a common pratice accross the verticals of businesses, of taking all processes, no matter how well they are already working or not working, and over complicating them. There is little knowledge of what is done, the higher up you go in managemet. Comunication is very poor. Promotions are made purely on a personal basis, not on abilities, work history, knowledge, or work performance. The Upper management is also extremly dishonest and unethical, in a number of ways. Work load and work/ life balance, is extremely out of balance. After the aquisition by Genpact, the company lost excessive business and great employees. Getting answers or assistance to basic questions or troubleshooting for Benefits, IT, HR, Payroll, etc is nearly impossible. I would not recommend this company to any of my friends, family, or aquaintances.

  10. Helpful (3)

    "Genpact Contracting Company in Georgia location"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Genpact full-time for more than 3 years

    Pros

    Good training to learn about Genpact Company.

    Cons

    Genpact immediate team supervisor changed 5 times within year. No company goals except to add more bodies in seats with their clients. Genpact HR Leadership, is not located on site, and is totally unresponsive to employee questions - stonewalls you. Overwhelming bias toward promoting personnel from Genpact's home country - India. Lack of leadership support and little real interest in employees. Pay is low. If you have any other job opportunities, pass on Genpact.

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