Genpact California Reviews

Updated 3 Jan 2021

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3.7
70%
Recommend to a Friend
69%
Approve of CEO
Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
10 Ratings
  1. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior IT Project Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time for more than 8 years

    Pros

    Great place to learn and grow

    Cons

    Nothing on the downside I suppose

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  2. "Worst company to work for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Principal Consultant in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genpact full-time for less than a year

    Pros

    Nothing , if you want to ruin your career. This is right place.

    Cons

    Think 10 times before joining this company at onsite. No projects at onsite, less client. Worst 15 day bench policy. Hiring and firing company.

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  3. "Employment at Genpact"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Lead in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time for less than a year

    Pros

    Innovative, Creative and thoughtful leadership

    Cons

    None so far to report

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  4. Helpful (1)

    "Great Place to Learn!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time for more than 10 years

    Pros

    No dirth of opportuities Great place to learn

    Cons

    Low Salary Conservative in Trusting Employees

  5. "Working here was like working with family"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loan Processor in Irvine, CA
    Recommends
    Approves of CEO

    I worked at Genpact full-time for more than 8 years

    Pros

    Hourly wage was very good.

    Cons

    The bonus structure changed often

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  6. Helpful (3)

    "Assistant Vice President"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Implementation Specialist in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Genpact full-time for more than a year

    Pros

    Working remotely. Team / people are fine.

    Cons

    Cheap, very cheap, mentality in expense policy, travel policy, and excess control in the system and approval processes that just kill your half of the day for nothing! Unless you are not SVP, no matter how seasons and ethical professional you are, you will be treated like a slave. And SVP spends hours just approving things in their email inbox for someone they never even met / worked. Just full of insufficiency everywhere because they want to control their employees. May be some need to be controlled but it’s just nightmare for experienced hires.

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  7. "Environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Process Developer in San Jose, CA
    Recommends

    I worked at Genpact full-time for more than 3 years

    Pros

    Good company to work for and great place to learn lots of thing

    Cons

    Hard and smart working people must get recognition

  8. Helpful (1)

    "mortgage division"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Processor in Irvine, CA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Genpact full-time for more than 3 years

    Pros

    great benefits, such as 401K, health, time off - great managers

    Cons

    con- you call the help desk and they are located in india- hard to understand , contracted to a mortgage company and we do not have direct help - if you want to transfer within the company, nothing in southern California - most out of state

  9. Helpful (1)

    "Loan Processor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loan Processor in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genpact full-time for more than a year

    Pros

    ABSOLUTELY NO PROS! COMPANY SUCKS

    Cons

    This company really sucks. I was a processor for USAA (third party contract) and dealt with both genpact and USAA. USAA is a horrible company to process for let alone work for. They dont care about their employees or members. They act like they are for the military but it's not true. It all comes down to making a profit. If a member is deployed and they need to extend their lock past the date they locked in at it is the members responsibility per USAA this is the members fault they are deployed. You are very expendable with genpact and with USAA. It doesn't matter if you are number 1 or number 20 you as an employee doesn't matter. They will fire you for blinking your eye. They rather keep employees who aren't productive in closing loans and let others go who work hard on their files. In the end your nothing to the company. Genpact acts like they care about their employees and they dont. If your account your working on is on the line they wont reassign you to a new account as they stated in the introduction of the company that they are all about keeping their employees. This was a false statement. If i were you dont put your time and effort into this company or with USAA. Again, it doesn't matter how many loans you close, how many hours you worked, how much stress you deal with or were your are with your numbers you don't matter to the company and HR and Jeff (in richardson, TX) will not speak up for you to keep your job. They don't care about your outcome nor about your family. USAA IS THE WORST COMPANY EVER AND GENPACT IS JUST AS BAD. Don't count on anyone fighting for you and your job because in the end you never mattered and they will treat you like that. The company never praises what you do right but everything you do wrong. They dont give you appreciation at all. You dont get warnings if you do something wrong you straight get fired. They dont give you a chance to learn from your mistakes. They treat you like dirt in the end and your hard work never meant anything. USAA makes it out like they care about their employees and members but on the inside it's a false advertisement. They dont care how long a member has been with USAA they just care about making a penny. DON'T WASTE YOUR TIME WITH GENPACT OR USAA.

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  10. Helpful (1)

    "Inconsistent - could bed great...."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President Sales in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Genpact full-time for more than a year

    Pros

    solutions focus, does not get distracted by what other services firms are doing, strong process discipline, most BU's have excellent industry knowledge.

    Cons

    "club" of execs at the top - a few desperately need to move on/retire, company needs to integrate relevant technology into its solutions (and be good at that technology)

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