Genpact Chicago (United States) Reviews

Updated 16 Jun 2021

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Found 27 of over 10K reviews

3.5
58%
Recommend to a Friend
74%
Approve of CEO
Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
19 Ratings
  1. 5.0
    Current Employee, more than 3 years

    Good company to work

    20 Mar 2021 - Senior Principal Consultant in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice work culture, benefits and coworkers

    Cons

    None that i have noticed in last 3 years

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  2. 2.0
    Current Employee, more than 1 year

    It's okay

    3 Jun 2021 - Transportations in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers and team you work with are all nice, and understand we are all overworked.

    Cons

    Will be asked to do more than job description. Won't recognize the amount of extra work we have to do. VPN: A technology company with technology that crashes every week or can't be accessed correctly. Cont. Learning- Want us to continue to learn yet videos, articles, and links are blocked. Required to do 2 jobs (Genpact and customers) No HR-- all online. HR Contact is not on site and barely communicates. COVID 19 response was non existing; still have done nothing to address the stress this has caused. Still do not have a plan

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  3. 1.0
    Current Employee, more than 1 year

    Cannot directly negotiate salary

    16 Jun 2021 - Anonymous Employee in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy going work environment .

    Cons

    Management won’t allow you to negotiate salary changes. Has to be done through your manager (who speaks on your behalf), to your director, who then discusses it with HR (which is located in NY). To then present you with a take it or leave it number. This is such a scummy way to not properly pay your employees.

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  4. 3.0
    Former Employee, more than 3 years

    Okay Place to work

    5 May 2021 - Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun, interesting people. You will learn a lot.

    Cons

    Pushy clients who nickel and dime the consultants. Expect a certain level of dissatisfaction from the general workforce

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  5. 5.0
    Current Employee, more than 1 year

    Employee Improvement Driven

    22 Jan 2021 - Business Analyst in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Education & Advancement Training

    Cons

    Workload and expected level of quality work not matching.

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  6. 4.0
    Former Employee, more than 1 year

    Nice place to work

    18 Jan 2021 - Solutions Architect in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Remote working - Independent working culture - New technology exposure

    Cons

    - Disorganized Admin/support teams: you will be lost in the company in dealing with admin team no will have clue on who is responsible

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  7. 1.0
    Former Employee, more than 5 years

    High on billing frauds, low on integrity

    25 Jan 2021 - Operations Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Big company, lot of opportunity to move around

    Cons

    1) constant pressure from commercial team to charge clients without any services. 2) contract wordings changed at last moment without client's notice and huge charges levied on clients - nobody notices if client is a huge MNC 3) If an employee resists to fraudulent practice, he/she is removed or demoted

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    1 person found this review helpful
  8. 1.0
    Former Employee, less than 1 year

    Bad experience

    2 Mar 2021 - Deployment Analyst in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits and pay. Ability to get certifications for career growth.

    Cons

    Toxic culture. The client is heavily involved in your work performance assessments.

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  9. 4.0
    Current Employee

    Genpact Chicago

    26 Oct 2020 - Transportation Analyst in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture, great pay, work remote benefits 6 days per Quarter before Covid-19, now remote until further notice. Also great vacation - 15 days per year first year!

    Cons

    Monthly recognition of same Trans Leaders not the people on the Team who make it happen daily also. Everyone should be applauded to feel like a valuable member on the team.

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  10. 5.0
    Current Employee

    Great Learning Opportunities

    18 Apr 2020 - Business Analyst in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health Benefits 401K Stock Purchase Plan great Culture Professional Development - resources for learning development, course trainings, and opportunities to build your own career path by learning new skills Constantly seeks innovative solutions, places high value on evolving technology, constant change, and process improvements

    Cons

    need to be open to adapting to change, larger company so more competitive for moving up the ranks

    1 person found this review helpful
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