Gilsbar Employee Reviews about "lack of training"

Cons

Management sucks!!!! If your an educated man or just a man in general you will have a target on your back working in the administration department. Lack of communication between supervisor, team leads, and co-workers. Lack of training, given a 30 minute overview and they consider it training and expect you to train the next person that comes behind you. Can be put on a special project from a team lead at anytime with little to no instructions and held accountable when upper management comes around. Have four unnecessary meetings a week to see what you know vs. how to help employees grow their career. Get pissed if you ask too many questions and start to analyze on how to get you fired. Team leads are super self conscious and quick to get defensive when notified they did something wrong. Get talked down to like a child and made to feel stupid when input is given. Abandon hope, run the other way and never look back!!!!! The company treats their employees with absolutely no integrity.

Cons

First and foremost, please do not be fooled by “high ratings” or “best place to work” awards... This company sends every employee an email to rate “how great” Gilsbar is. They will send and send and send until you complete that Questionaire. Since the Questionaire is directly from HR and managers, we feel forced to complete it and automatically just put “10, 10, 10” for each question because we know they may be able to see our “anonymous” answers, and if our answers are not positive, then shortly be fired for a made up reason. ( We’ve witnessed it) . They will find a way to fire you for no reason, just wait for a week you didn’t hit the numbers as high as you usually do and use that as their reason, if they just want to fire you. Any good reviews are either fake, from the well paid top (money stealer) dogs, or managers trying to look like they received good reviews.... as for the job... The managers and team leaders all “fake smart” with words and have no formal education or background. Also, too many drugged up people to not notice, and no drug tests. Not enough training. Once they “train” you, more and more tasks are thrown at you that you are not trained on and you are not paid for. They expect you to answer calls and emails about information you know nothing about ( due to lack of training). You’re browsing through policies and guides to get the answers Instead of being formally trained on having the answers for your clients and customers. Also, you are questioned daily on why a certain amount of items were not completed each day. They don’t take into account any large, time consuming items you work in a day. They instead stay focused on numbers of items worked in a day. Very disrespectful and bully type vibes from management, especially when you have a question. However, when you start not asking questions anymore due to bullying, they frown upon you. Very high stress, no reward, no additional pay for additional task load, frequent burn out... I’ve experienced and witnessed emotional melt downs from co workers and panic attacks... Overall bad for mental health. Also, they will threaten you to send in your resignation. Do not fall for this, they don’t want to look like they fire employees as frequent as they do, so they flip it to where “ if you don’t do this, we’ll accept your resignation “. For instance, they let multiple people work from home for years. Some of those people were approved to move out of state. A few months later, those employees get an email stating they will need to come back full time in office. If not, they will accept their resignation.... knowing they are already settled in another state that they were approved to move to. How’s that for a setup? Complete premeditated setup for failure. Horrible morals and ethics. Anyone there is just “stuck” to keep the bills paid and currently looking elsewhere, dreaming of that beautiful day they are released out of the hell hole into the sunlight of appreciation and reward for work.

Cons

Lack of training in most departments

Cons

You are not trained well enough. You answer calls and emails and sometimes do not know what you’re doing. You need to read from policies and procedures to answer customers questions, and hope that you’re telling them the correct information… All due to lack of training. Also although a pro is that you get to work from home at times, you will be questioned every few minutes why you were “away from your desk”. Whether it’s due to having to take a poop or going to grab a snack… whatever it may be, you will be questioned why you were away. Then at the end of each day or week, you’ll be questioned why you had a document opened for 15 minutes. Then you need to go open the document and try to recap what happened and what you did so that you can explain to them. Then because of that, you are now behind on your work today due to having to backtrack and explain why a document was opened for 15 minutes or why you only did 500 lines on a spreadsheet and couldn’t finish the 1000 lines in one day, while you’re multitasking between answering phones from customers inquiring on there plans and policies and answering emails, and having to backtrack on what you did 5 days ago and why you did it, and why did it take you 10, 15, 20 minutes to complete it.

Cons

Overloaded work per employee. Lack of training.