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Excerpts from user reviews, not authored by Glassdoor
- "Good benefits, company really open to working with employee needs" (in 6 reviews)
- "People are friendly and welcoming." (in 5 reviews)
- "Amazing Work/Life Balance with a positive workplace atmosphere." (in 4 reviews)
- "Flexible hours and being able to work remote for the transactional jobs that can be measured is outstanding." (in 3 reviews)
Reviews about "people"Return to all Reviews
- 3.019 May 2021AdministratorCurrent Employee, more than 5 years
Pay is decent. Work/life balance is pretty good. Remote work opportunities. Annual wellness labs are free to employees/spouses
Your experience depends on what department you're in. H&L is great. PL management is a mess and known to target people they don't like. Management is clique-y. Insurance premiums are cheap, but deductible is high.
- 4.012 Mar 2021.NET DeveloperFormer Contractor, less than 1 yearCovington, LA
People and manager were good to work with. Location included walking trail behind building that is very nice. Agile / SCRUM working environment was in place and was effective.
Management directives could have been clearer. There were several abrupt changes in project direction during my time there.
- 2.011 Nov 2021A Very Demanding Role In A Non-customer Contact PositionFormer Employee
A great many of the people – the vast majority of them – are really fantastic people. Truly nice, genuine people who you look forward to seeing every day. They have this magic there of attracting that kind of person. Mostly. Wellness benefits were top-notch.
THE PAY: It’s a strange, wonderful company with one glaring downside: the pay is horrible. Apparently when conducting salary research through a local third party, the employer chooses to arbitrarily exclude the City of New Orleans from the local job market area (which is totally absurd). Obviously, this decision greatly depresses the salary results they are seeing, because they are only looking at places like Covington, Mandeville, Slidell, maybe Bogalusa, etc., where they have no competitors anyway, and this approach ignores a very large southern city and financial center of the state where salaries are vastly higher for comparable roles. I don’t mean $10,000 higher either – but easily double the salary, sometimes triple, just a half-hour away across the bridge. WORKLOAD, EXPECTATIONS, SKILL SET: The work done was like someone with a master’s degree would do, but the pay was about one-fifth of what such a person with such a degree would actually make in this area (which is, like it or not, “The New Orleans area”). Pay was so low that many employees have to go on government benefits just to make ends meet. It is very common for a sales person to come running over at 4:50pm and make a demand for work to be done and ready for early the next morning (and, the general consensus is that you had better get it done). Again, if the pay was triple, that might be reasonable. This severely impacted work-life balance on several instances, but only a few times a year. TYRANNY: Although most of their people were great, unfortunately this is very nearly ruined by the presence of a handful of real jerks, some of whom have risen to high levels and make work life miserable for those they can put under their thumbs. The place would really benefit from listening to employees at all levels, and from implementing and enforcing a “No A-holes Policy.” You have some in high management who are extremely great at what they do, and manage to remain some of the nicest people you'll ever meet - and then one or two doors away, you have a person or two who is a nightmare to work with. JOB SECURITY: They go through cycles. If business is good, they hire more people. If they have a bad year, they restructure and lay off or fire tons of people. It never felt stable and always seemed like you could lose your position if the salespeople (in another department) didn't make their quota.
- 2.04 Aug 2022Anonymous EmployeeCurrent Employee, more than 5 years
People are friendly and welcoming.
Salary is below the base for most positions. Advancement or job change doesn't include compensation increase, or if any is there it is minimal.
- 1.06 Oct 2016Anonymous EmployeeFormer Employee, more than 1 yearCovington, LA
Nice company events (if you ever get to go to them between all you duties/metrics), Air conditioning (if you are in the right place where you aren't freezing or dieing), some nice people there, Hank is a wonderful person who has no idea how his officers treat the staff (i.e. poorly, unless you are a favorite or in a clique there), entry level pay is enough to live on (usually at $12/hr)
The Sales Reps can do no wrong; if they make you lose a hot/cold lead as a 'Researcher' from talking about beer and vacations too loud, don't complain, you won't get anywhere. Support staff are treated like dogs, LRT is a revolving door, CONSTANT lies about everything from why the AC is malfunctioning to incentives to cuts to the insurance you get (don't do the HSA option, if you are there a while, then switch to it). Your work will be either stolen or unappreciated. This is job for most people (hence why there are very few people there past 5 years who don't have a 'friend' in upper management). If you (the reader) notice the dips then major ups, Team Leads instruct their people to leave positive reviews after massive firings. Don't shake things up, also be wary if hired as an 'Administrative Assistant to Professional Liability (PL)', the duties list covers many different jobs and each has their individual perks and downfalls and salaries and opportunities.2
- 1.08 Mar 2018Anonymous EmployeeFormer Employee, more than 3 yearsCovington, LA
Great co-workers who are hard working and smart. There are some duds but for the most part all of the worker bees are good people.
Every aspect of upper management. There is nothing positive here. Naming all the cons would take all day. Here are the big ones: Pay is dismal, benefits are dismal, resistant to employee feedback, resistant to change/new technologies, too much focus on things that do not matter, ignoring issues that actually do matter, witch hunts/finger pointing and so much more. The cons are endless. My advice is to simply avoid this place unless you really need a job. Any positive reviews on this site are clearly from upper management because they live in a false reality while the real workers suffer/get all the heat and are the ones killing themselves to make this place run efficiently. Also if you think they have loyalty to anyone, you couldn’t be more wrong. They will fire you and won’t lose sleep over it.4
- 2.028 Sept 2017UnderwriterCurrent Employee, more than 5 years
Work is easy to complete. Staff is reasonably friendly. Remote work option is nice.
Extremely low pay when compared nationally and very low when compared to local market. Constant turnover. People switch positions constantly. Overqualified people in low jobs and inexperienced people in managementOverqualified people in low jobs and inexperienced people in managementOverqualified people in low jobs and inexperienced people in management positions. Every one is terrified about achieving metrics and of being fired on a whim. Health care is garbage. High deductible HSA.
- 5.019 Apr 2022Human Resources Generalist IIICurrent Employee, less than 1 yearCovington, LA
Amazing Work/Life Balance with a positive workplace atmosphere. This company does not just advertise that they care about the employees they actually live this everyday. They believe that family is the most important thing and allow you to work a flex schedule or remotely if need be. They also offer free wellness courses from yoga and meditation to financial wellbeing. This organization is truly a pleasure to work at and the people are great to work with!
No cons at all and absolute amazing place to work!