Greene King Reviews

Updated 9 May 2021

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3.6
62%
Recommend to a Friend
84%
Approve of CEO
Greene King CEO Nick Mackenzie (no image)
Nick Mackenzie
149 Ratings
Pros
  • "Good discount percentage on any Greene King Pub(in 52 reviews)

  • "Staff discount at all GK pubs and hotels(in 45 reviews)

Cons
  • "Long hours and constant late night shifts which makes it hard to socialise with people outside of work(in 102 reviews)

  • "Very corporate way of running a pub(in 74 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Very nice company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Director in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Greene King full-time

    Pros

    Very Nice compony Having nice policy

    Cons

    No cons found us during service

  2. COVID-19

    "Good employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader Front of House in Edinburgh, Scotland, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Greene King part-time

    Pros

    My immediate management has always been great and flexible, allowing me to work the hours that suit me while also studying. Have always been able to get more hours too if i needed them. The company has taken great care of us during the pandemic and has always communicated everything effectively, e.g. how furlough works. Been provided with good training as well.

    Cons

    Can be hard work and sometimes it feels like there's not enough staff on shift. Pay is pretty much standard for the sector and working with (sometimes drunk and annoying) customers isn't always fun. However, Green King still seems to be one of the better ones what comes to big hospitality firms.

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  3. "Dodgy Notice Times and Dodgy Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front of House Team Member in Stoke-on-Trent, England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Greene King part-time for more than a year

    Pros

    Great Customers, Not much else

    Cons

    Not sure if this applies to other pubs but my manager would often ask for employees to write positive reviews about the pub in order to boost its rating and thus mean she gets a hefty bonus. The legality of it is shady but i know for sure the ethics are down the drain on that one. Another thing i didn't like about my time at greene king was that the notice periods are impractical. I had given over 2 weeks notice for a one week holiday (the first time in the 2 years of my current employment) however apparently it has to be 4 weeks which in most cases is impractical as a holiday is often booked only 3 weeks in advance these days. After giving this notice i have been threatened with a termination of my employment with the words "You dont get to pick and choose when you work, i put your shifts on and you work them". Treated like more a machine than a Human there and seems to think i have no life outside of my 0 hour contract.

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  4. Helpful (1)

    "Under appreciated"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Assistant Manager in Aberdeen, Scotland, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Greene King full-time for more than 5 years

    Pros

    -Met lots of great co-workers -Staff discount -Can be a fun job if you’re part time

    Cons

    -long hours and you have to work 6 days a week unless you do 10 hour shifts 5 days a week -unpaid breaks and a lot of the time it’s too busy to take a break -high pressure -can be hard work because they like to run the bars with only 2 people, sometimes it’s only 1 person if the other person is on a break or taking a delivery in) -a lot of admin work and no time to do it unless you come in early or stay late (and work an even longer day) -the company always seem to side with the customer if they put in an online complaint, even if there are witnesses that prove the complaint is untrue (I’ve seen this happen not just to me but to several other colleagues in more than one Greene King pub)

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  5. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Birmingham, England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Greene King part-time

    Pros

    Never really had any issues here, not a permanent role for me so it does the job

    Cons

    Before the new app, scheduling was very disorganised and HR is difficult to contact.

  6. "Alrightish company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Line Chef 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Greene King full-time for more than 5 years

    Pros

    Meet good people, make lots of friends

    Cons

    Long hours minimum wage for a lot of responsibilities progression is hard in some sites

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  7. "Awsome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader Front of House in Pontefract, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Greene King full-time for more than 5 years

    Pros

    Great staff discount 33% Friends & family discount 20%

    Cons

    Not garenteed full time hours.

  8. "Perfect work to supplement further education"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor 

    I worked at Greene King full-time for more than 3 years

    Pros

    Colleagues are generally friendly, which over time will lead to a close-knit team with improved teamwork and make the work environment a nicer place to operate within

    Cons

    Varying work schedule often prevents forming a regular routine

  9. "Great atmosphere"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Cheltenham, England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Greene King full-time

    Pros

    - great team - flexible hours - staff discount on shift (50 percent) - staff discount off shift (33 percent) -

    Cons

    - pay isn’t great however hospitality wages aren’t great overall. - too many staff not enough hours to share

  10. "job"

    5.0
    Current Employee - Head Chef 

    I have been working at Greene King full-time

    Pros

    great working experience Good pay Make some good friends good discounts

    Cons

    long hours stressful uncomfortable working conditions time consuming demanding job

Viewing 1 - 10 of 1,125 Reviews

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